El Paso Doubletree Banquet Server PT

Position Summary:
The Banquet Server is responsible for efficiently setting up, serving food and beverage in a warm,
cordial, courteous and professional manner at assigned banquet functions and breaking down
service at the end of the function.

Core Responsibilities:

• Review BEOs for menu details, room setup, food, beverage and audio-visual needs.
• Assist the set up staff in table set up, buffet set up, bar set up, etc.
• Check quality and presentation of food before serving.
• Prepare and serve beverages for the function.
• Assure prompt and professional service to all guests.
• Maintain open communication with the Kitchen staff, letting them know immediately of
  any changes.
• Promptly and quietly remove dirty dishes from the tables as guests finish their course or
  meal, loading dirty dishes from the function on a cart, and breaking down at the dish
  lines.
• Clean up after the function; sweep, mop, clean dishes from tables, and put everything
  away.
• Efficiently complete all side-work lists before leaving.
• Other duties as assigned, specifically related to banquet and food and beverage events

Qualifications

Knowledge, Skills, and Competencies:

• Effective communication skills, both verbal and written, to communicate with guests and
  associates.
• High work ethic and self-initiative
• Regular attendance according to established guidelines
• May be required to work varying schedules to reflect the business needs of the property
• Must possess basic computational ability
• Focus and maintain attention to tasks, and complete work assignments on time despite
  frequent interruptions
• Ability to maintain excellent relationships with staff and maintain staff and guest
  confidentiality at all times

 

Physical Requirements:

• Sit, stand and walk for varying lengths of time
• Lift approximately thirty (30) pounds, such as trays, tables, dishes, etc.
• Read and interpret BEOs to understand and verify room set up and menu served.
• Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing,
  listening and hearing ability and visual ability