Temporary Patient Access Representative (UTemps)

Job Posting Title:

Temporary Patient Access Representative (UTemps)

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Hiring Department:

UTemp Pool

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Position Open To:

All Applicants

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Weekly Scheduled Hours:

40

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FLSA Status:

Non-Exempt

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Earliest Start Date:

Immediately

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Position Duration:

Expected to Continue Until Apr 30, 2026

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Location:

UT MAIN CAMPUS

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Job Details:

General Notes

Only competitive applicants selected will be contacted and provided with instructions on the continued application process. This temporary assignment may be filled at any time.  Please, no phone calls or emails. The projected end date for this assignment is April  30, 2026.

Purpose

Provide administrative support in University Health Services, primarily in Gynecology and Primary Care Clinic (Second Floor).

Responsibilities

• Front office duties, such as: greets students and initiates check-in and check-out procedures; manages incoming and outgoing telephone calls for department; schedules new and follow-up appointments.

• Readily accepts other responsibilities and participates in other activities and committees as assigned, including providing back-up support for UHS laboratory Check-In desk. Works overtime, weekends, evenings and holiday as needed. Demonstrates regular and punctual attendance pattern. Exhibits behaviors consistent with organizational values by demonstrating respect and professionalism, adhering to customer service standards and policies, maintaining patient confidentiality, and actively engaging in quality improvement efforts.

Required Qualifications

High school diploma or GED. Three years of experience with clerical functions working in the front office of a healthcare/medical facility. Experience collecting/verifying health insurance information. Excellent interpersonal and communication skills and a professional demeanor. Accuracy in grammar and punctuation. Outstanding organizational skills. Attention to detail. Demonstrated ability to learn tasks quickly with minimal training and supervision. Flexibility with shifting priorities. Ability to maintain confidentiality of protected health information. Regular and punctual attendance. Exhibits customer service-oriented behavior and excellent public relation skills in all aspects of work. Relevant education and experience may be substituted as appropriate.

Preferred Qualifications

More than the required years of experience with clerical functions. Certificate of completion of Medical Assistant program. Experience working in the front office of a healthcare/medical clinic. Experience using Electronic Health Records, Microsoft Word, Excel software Windows environment. Experience working in a student health center.

Hourly Rate

$22.35

Working Conditions

• Business casual attire

• Standard office environment

• Use of manual dexterity

• Repetitive use of keyboard at a workstation

• Lifting, pushing, or pulling, standing

Work Shift

• M-F, 8am - 5pm

Required Materials

• Resume/CV

• 3 work references with their contact information; at least one reference should be from a supervisor

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded.  Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled in to your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc