HUMAN SERVICES PROGRAM SPECIALIST - 64004352

Requisition No: 861665 

Agency: Department of Health

Working Title: HUMAN SERVICES PROGRAM SPECIALIST - 64004352

 Pay Plan: Career Service

Position Number: 64004352 

Salary:  $40,000 

Posting Closing Date: 09/28/2025 

Total Compensation Estimator Tool

Job posting category Internal

Your Specific Responsibilities:

Attend the HIV clinics at the Alachua County Health Department.

 

Attend HIV clinics at the Alachua County Health Department 5 days a week.  This position is a 5 day a week, 40 hours a week position.  Be available to the attending physician.  See clients in clinic, both case managed, and non- case managed.  Document interactions with client in client’s electronic medical record.  For case managed clients, provided written documentation on interactions to appropriate case manager.  Provide social service information/referrals as needed. Keep a Cabenuva tracking sheet, order Cabenuva for patients to have before clinic appointment.  Complete any paperwork/applications associated with Cabenuva.  Will see and assist clients in the PrEP clinic as needed.  Will see and assist clients in the Test and Treat clinic as needed.  Keep a tracking spreadsheet of clients referred to Current and make sure eligible clients with insurance are made aware of this service.  Assist with scheduling client appointments, assist with answering phone lines associated with clinic and navigators’ office.  Attend HIV staff meeting monthly. Confirm client’s insurance through Availity, Change Health or other resources.

 

Receive and coordinate medical referrals.  This includes but is not limited to referrals from HIV clinics, but any other Health Department clinic that a HIV client may attend.  Document efforts in handing referrals in client’s electronic medical record. If case managed provide written documentation on referrals to the appropriate case manager. Receive and complete Prior Authorizations for clinic clients.

 

Completes EARS daily.  Attend and participate in staff meeting and training programs.

Performs other duties as assigned, this includes but is not limited to Emergency duty. During Emergency duty: works during and beyond normal work hours or days in the event of emergency operations.  Functions required include but are not limited to Special Needs Shelters, Red Cross Shelters or other emergency functions.

 

At all times maintains confidential information such as social security numbers, medical information, and other confidential data in a secure manner.  The incumbent has a need to access records containing SSNs for the performance of their duties.  Respects the confidentiality of related issues by not discussing with unauthorized staff.  Ensures discussions held between staff cannot be overheard by unauthorized staff.  Reports suspected breaches of security to supervisor immediately

 

.Required Knowledge, Skills, and Abilities:

Knowledge of social, economic, rehab or health care services, administration or planning.  Knowledge of methods of compiling, organizing and analyzing.  Ability to develop program manuals, policies, procedures, standards, rules.  Ability to conduct research.  Ability to plan, organize, and coordinate work assignments.  Ability to communicate effectively, orally and written.  Ability to establish and maintain effective working relationships with others.  Ability to use Microsoft Office.

Qualifications:

Minimum – Experience with Microsoft systems.

Experience working in a clinical/doctor’s office.  Experience with Electronic Medical Records.

Driver’s License

 

Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving