Head of Business Technology Engineering

<div class="content-intro"><h2><strong>About Anthropic</strong></h2> <p>Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems.</p></div><h2><strong>About the role</strong></h2> <p>Anthropic's Business Technology Engineering team builds the systems the company runs on. We own the internal platforms every employee uses and our collaboration tooling, and we embed engineers directly with Legal, Security, Communications, Product Operations and other business functions to rebuild how their work gets done with Claude at the center. Our mandate is to make Anthropic the best-run company in the world at using its own models internally, and to be the example our customers point to.</p> <p>We are hiring an engineering leader to run this org. You will lead a growing engineering organization across two tracks:&nbsp;<strong>Platforms</strong>, which builds and operates the shared systems the company depends on, and <strong>Forward Deployed</strong>, which drops into a business function, proves Claude wins on a real workflow, hands off, and moves on. You will partner on defining the roadmap, build relationships with functional leaders, grow the team, and shape what forward deployed engineering looks like inside a frontier AI lab.</p> <p>You'll report to the Head of Business Technology and IT, within the Security organization, and you’ll make up the full Business Technology function along with a team of Business Systems Analysts and Product Managers. Together, BizTech partners closely with IT Engineering on corporate systems and endpoints; with Security Engineering on data handling and permissions for agentic workflows; with Labs and Product on dogfooding and the internal builds that become external patterns; with GTM, who point Enterprise customers at this team as the reference for how Anthropic runs internally; and with the leaders of Legal, Workplace, Communications, Product Operations and Product Support, who are your customers.</p> <h2><strong>Responsibilities</strong></h2> <ul> <li>Lead and scale a global org of engineers; hire, level and develop the leads under you.</li> <li>Partner, develop, and execute a year-plus roadmap for how Anthropic's business functions work with Claude, and the success metrics that go with it.</li> <li>Run the Platforms track: reliability, velocity and scale of Claude Support and the platform layer that every employee depends on.</li> <li>Run the Forward Deployed track: engagement portfolio, prioritization across functions, handoffs to durabl