Business Performance Manager

Career Category

Job Description

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Business Performance Manager

What you will do

Let’s do this! Let’s change the world!

Business Strategy Integration (BSi) maximizes Process Development’s ability to deliver on the highest value opportunities by bridging the business of Amgen and the science of PD through cross-functional alignment and integrated business insights. We do this through 5 strategic pillars: Data Insights & Digital Systems, Productivity & Continuous Improvement, Financials, Strategic Decision Support, and Operational Strategy.

We are seeking a Business Performance Manager to join our team within the Productivity & Continuous Improvement Pillar. The successful candidate will be responsible for supporting ongoing programs and initiatives to drive operational excellence, continuous improvement, and productivity within the Process Development organization.

In this vital role, you will participate in the Process Development Excellence (PDE) strategy & execution in alignment with Year over Year Productivity deliverables and Continuous Improvement initiatives for the Process Development teams. You will work closely with Process Development functional teams focusing on the responsibilities outlined below.

Role Responsibilities:

• Support the implementation of key Lean Six Sigma/CI programs across the PD organization

• Train staff on Lean Six Sigma principles and tools and coach them on yellow belt projects

• Coordinate and facilitate cross-functional events such as VSM, Kaizen events and Transformational workshops

• Identify & implement improvement opportunities to improve efficiencies across organization

• Oversee timely updates to PD Productivity project portfolio

• Ensure metrics are in place to track the performance of the PDE Network, consolidate, and communicate results

• Implement special awards programs to recognize staff Excellence and Innovation

What we expect of you

We are all different, yet we all use our unique contributions to serve patients. The highly motivated professional we seek has the following qualifications.

Basic Qualifications:

• High school diploma / GED and 10 years of engineering, science, or business management in life sciences industry experience OR

• Associate’s degree and 8 years of engineering, science, or business management in life sciences industry experience OR

• Bachelor’s degree and 4 years of engineering, science, or business management in life sciences industry experience OR

• Master’s degree and 2 years of engineering, science, or business management in life sciences industry experience OR

• Doctorate degree

Preferred Qualifications:

• Proven experience in a continuous improvement role

• Expert on Lean Six Sigma methodologies and in-depth knowledge of other Continuous Improvement methodologies along with practical experience

• Proven project management skills and demonstrated ability to execute and manage complex projects and programs

• Strong facilitation, analytical, creative thinking, and decision-making skills

• Ability to influence without authority

• Ability to work collaboratively with cross-functional teams and senior leadership

• Proven ability to drive results and achieve continuous improvement

• Strong interpersonal and collaboration skills, with the ability to build and maintain effective working relationships with internal and external partners and stakeholders

• Good knowledge of Word, Excel, Smartsheet, Miro, and ability to work easily with n