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Development Database Specialist
Defenders of WildlifeWashington, United Statesfull_timeVerifiedPosted 8 Aug 2024
💰 $58,000/yr($52,000/yr – $58,000/yr)
About the role
DEFENDERS OF WILDLIFEPOSITION DESCRIPTION JOB TITLE: Development Database SpecialistCLASSIFICATION: Professional 2 SALARY: $52,000 - $58,000FLSA: ExemptDEPARTMENT: DevelopmentLOCATION: Washington, D.C.REPORTS TO: Director of Philanthropic AdministrationNUMBER OF DIRECT AND INDIRECT REPORT(S): 0LAST REVISED: April 2024 POSITION SUMMARYThe Database Specialist maximizes the Development team’s effective use of data and Defenders’ CRM, Revolution Online: ROI. They drive project management on behalf of Development to identify, prioritize and execute strategic data management activities to support fundraising for the major gifts, foundations and planned giving teams. They serve as the first point of contact for Development staff with projects, queries, data uploads or challenges involving the CRM, working closely with colleagues in the Marketing department and external ROI team. They advocate, champion and steward Development’s data needs and strive to implement efficient and effective solutions in a timely manner. ESSENTIAL DUTIES AND RESPONSIBILITIESIn close partnership with Marketing and the Development teams, the Database Specialist is responsible for reviewing and maintaining the Development department’s business rules, reporting requirements and best practices for the maintenance of discrete and aggregated donor information. In addition to conducting routine and special-project data entry, the Database Specialist will: work to ensure data integrity and quality; streamline reporting and effective data extraction; promote donor data privacy compliance; and coordinate, facilitate and execute reports needed for fundraising work. Database Project Facilitation (40% of time)
- Facilitate data requests from the Development team for personal completion or by project managing through the Marketing and external ROI teams.
- Ensure an acute level of communication with all project partners, including Development and Marketing colleagues and with the external ROI team.
- Ensure all deadlines are met, outputs align with initial requests, and products maintain a high quality. Keep all relevant collaborators proactively updated when there are unexpected challenges or delays to completion.
- Develop and maintain strong tracking mechanisms to ensure all projects are incorporated into channels and timelines of activity for completion. Ensure tracking mechanisms reflect current project priorities and can accommodate shifts as a result of external factors or other influences over time.
- Provide regular – scheduled and ad hoc – updates on overall project pipeline, status of projects, challenges, and other pertinent information to the Director of Philanthropic Administration.
- Conduct regular and ad hoc data exports to maximize donor prospecting activities, in collaboration with the Research Manager, Senior Director of Philanthropy and Director of Philanthropic Operations.
- Conduct regular data uploads for all teams across the Development department on a weekly, monthly, and annual basis, including: name and address updates (including NCOA), donor engagement and communication, annual fundraising goals, etc.
- Conduct ad hoc data entry and/or uploads for all teams across the Development department, including: creating new donor records, deceasing donor records, adding/removing flags, uploading visit notes, importing donor screening information from external platforms, etc.
- Conduct regular and ad hoc data exports for all teams across the Development department, including: major donor and planned giving appeal and acquisition lists, invitation lists for events, membership reports for stewardship, portfolio lists, etc.
- Maintain strong lines of communication with all parts of the Development department, identifying database challenges and opportunities. Recommend improvements and steward problems to resolution.
- Maintain a current library of ROI
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