Sales Associate, Pottery Barn Outlet, Leesburg VA

About the Role 

As a Sales Associate you provide customers with a unique shopping experience by offering excellent customer service. Utilize effective selling techniques and provide in-depth product knowledge in a fast-paced, specialty retail environment. 

 

You’re excited about this opportunity because you will... 

• Provide sincere, friendly and energetic customer service by exemplifying World-Class service standards 

• Achieve established sales and contest goals Maintain knowledge of current sales and promotions 

• Assist customers with special services including: gift wrap, gift registry, locating merchandise, catalog orders, special orders, back orders, charge sends, courier deliveries, and furniture orders 

• Utilize effective selling techniques to build multiple sales and increase productivity 

• Demonstrate comprehensive product knowledge, including features and benefits 

• Efficiently and accurately perform register transactions i.e. sales, returns, and exchanges 

• Assist in implementation and maintenance of visual merchandise presentation, signage and lighting 

• Uphold store maintenance and cleanliness standards straighten, clean and help maintain stockroom as needed 

• Process, ticket, and restock merchandise as needed 

• Perform other duties as assigned by management 

• Comply with all Company policies and procedures 

 

Why you will love working at Williams-Sonoma, Inc. 

• We’re a successful, fast-growing company with an entrepreneurial vibe 

• A technologically and data-driven business 

• Competitive salaries and comprehensive health benefits 

• We’re at the forefront of tech and retail, redefining technology for the next generation 

• We’re passionate about our internal and external clients and live/breathe the client experience 

• We get to be creative daily 

• A smart, experienced leadership team that wants to do it right and is open to new ideas 

• We believe in autonomy and reward taking initiative 

• We have fun! 

 

We’re excited about you because... 

• Love to sell, can articulate a proven ability to exceed selling goals & most importantly can close a sale 

• Succeed in a team environment, while able to work independently & manage your own time 

• Thrive in an entrepreneurial environment & are constantly looking for ways to think outside-the-box 

• Know what questions to ask your customers in order to understand their personal cooking style & needs 

• Enjoy discovering the customer’s style, lifestyle & story to connect them to the right products 

• Most successful when provided with clearly defined daily sales goals & metrics 

• High school diploma or equivalent preferred 

• 1-2 years customer service experience and retail sales experience (specialty retail preferred, but not required) 

• Proven ability to prioritize and handle multiple tasks simultaneously 

• Ability to be mobile on the sales floor for extended periods of time, operate POS system and lift and mobilize medium to large items, (up to 75 lbs.) while utilizing appropriate equipment and safety techniques 

• Full time associates are expected to have open availability to meet t