Sr. Director, Global IFM and Procurement Transition Leader

Job Title

Sr. Director, Global IFM and Procurement Transition Leader

Job Description Summary

The Senior Director, Global IFM and Procurement Transition Leader, is responsible for leading the Global IFM and Procurement Transition Teams to successfully execute and deliver end-to-end global transition and transformation projects. This role supports Global Occupier Services client growth for both new business and existing clients. The leader engages in proper cross-functional coordination of activities between work streams and other service lines included for transition or transformation delivery. This role also spearheads process development, program improvement, and quality initiatives. Additionally, this leader is a key partner and contributor in the ongoing development of Global Transition and Transformation processes to drive execution standardization and optimization.

Job Description

C&W CORE VALUES 

Is a champion of the C&W core values, DEI program and clearly demonstrates those traits in both action and leadership style.

• Driven: We celebrate determination in pursuit of excellence.
• Resilient: We navigate uncertainty with courage and adapt to deliver impactful outcomes.
• Inclusive: We value curiosity and collaboration. We seek out different perspectives, listen actively and turn feedback into solutions.
• Visionary: Our continuous quest for improvement is guided by our desire to design a better future.
• Entrepreneurial: We act like owners. We are resourceful, creative, and agile, and we balance competing needs to create impactful solutions for the real estate industry.

KEY RESPONSIBILIIES

• Support and ensure successful execution of all team assigned transition or transformation projects within Cushman & Wakefield's Global Occupier Services enterprise. 
• Partner to execute and implement key strategic initiatives to achieve the desired outcomes of the Transition and Transformation Platform. 
• Oversite of IFM service line and Procurement workstream transitions for new and expanding Global Occupier Services accounts, ensuring that all contractual deliverables are achieved, established best practices are followed, and material Lessons Learned are documented. 
• Oversee and mentor team members to meet or exceed target goals as established annually.
• Coach team and contribute to establishing a strong linkage, support, and communication with client's leadership and assigned peer personnel throughout the transition process.
• Facilitate the collection of best practices, capabilities, and resources to drive effective transitions and transformations via close partnership with the GOS IFM Platform Leadership. 
• Monitor and track overall IFM and Procurement transition progress; collaborating with team to mitigate potential risks and issues through agreed upon strategies.
• Review business pipeline and monitor ongoing resourcing level requirements to staff teams appropriately ensuring transition success while balancing short-term need against long-term redundancy.
• Maintain current processes and tools for optimal team usage and training.
• Perform other related duties as required or requested.

JOB REQUIREMENTS & QUALIFICATIONS

Education

• Bachelor’s degree, MBA preferred.

Previous Experience

• Must have at least 10+ years of relevant facilities management and supplier management/ procurement experience.

Certifications

• Professional certification ideal, e.g., IFMA Certified Facility Manager (CFM), Certified Professional in Supply Management (CPSM), Chartered Institute of Procurement & Supply (CIPS), Certified Purchasing Manager (C.P.M.), or evidence of continued professional growth

Targeted Competencies

Strategic Thinking

• Develop and implement IFM and procurement strategies aligned with organizational goals.

Relationship Management

• Build and maintain strong relationships with stakeholders, suppliers, and teams. Foster collaboration for successful outcomes.

Team Management

• Effectively manage and lead diverse teams. Ensure optimal staffing, provide mentorship, foster inclusive culture, and implement performance management.

Risk Management

• Assess and mitigate risks. Develop strategies, establish escalation protocols, and create compliance frameworks.

Effective Communication

• Articulate complex ideas clearly. Strong oral and written communication skills to engage diverse audiences. Proficient with Excel, PowerPoint, Smartsheet, and Visio.

CRE Integrated