Complex Assistant Director of Housekeeping - Casa Marina Key West, A Curio Collection by Hilton

Casa Marina Key West and The Reach Key West, part of the Curio Collection by Hilton, is looking for a Complex Assistant Director of Housekeeping to join their leadership team!

This exciting career opportunity will oversee all housekeeping operations at both beautiful resorts. Casa Marina Key West is nestled along the southern edge of the island – overlooking more than 1,100 feet of beach reserved exclusively for hotel guests. With 311 guest rooms, multiple food & beverage offerings, and more than 11,000 square feet of function space, this historic property is a landmark of the grace, charm and tranquility of Old Key West and location on Key West's largest private beach. In addition, this position will also oversee all housekeeping efforts for The Reach resort, which boasts 150 guestrooms, 1 restaurant and 4,300+ square feet of meeting space.

The ideal candidate will be a hands-on leader with a keen eye for detail, proven success in overseeing a large team, and a talent for mentoring and developing others. Luxury hotel background is preferred, and at least 2-3 years of Housekeeping Management experience is required. 

Want to learn more? Casa Marina Website, Casa Marina Facebook, Casa Marina Instagram, YouTube, The Reach Website, The Reach Facebook, The Reach Instagram

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As an Assistant Director of Housekeeping, you’re not just supporting the direction of the hotel’s housekeeping function – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Support housekeeping operations: Assist the Director in overseeing all housekeeping operations, including system management, budgeting, forecasting, inventory control, and policy implementation
• Ensure high quality standards: Oversee and uphold cleanliness, service, and product quality standards in guest rooms, public spaces, restrooms, offices, and meeting areas
• Direct daily operations: Plan, distribute, and delegate daily, weekly, and long-term housekeeping assignments
• Inspire and develop the team: Supervise, coach, and mentor team members; conduct performance evaluations, provide professional development opportunities, and recognize achievements to build, retain, and engage a high-performing team
• Ensure regulatory compliance: Oversee the proper use and handling of cleaning chemicals and supplies, ensuring safety standards and training compliance

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

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