Field Service Technician (Electrical/Mechanical)

<div class="content-intro"><p>Hyliion is committed to creating innovative solutions that enable clean,&nbsp;flexible and affordable electricity production. The&nbsp;Company’s primary focus is to develop distributed&nbsp;power generators that can operate on various fuel&nbsp;sources to future-proof against an ever-changing&nbsp;energy economy.</p></div><p>&nbsp;</p> <p><strong>Job Purpose</strong></p> <p>The Field Service Technician is responsible for supporting the deployment, commissioning, and ongoing service of Hyliion’s KARNO Power Module through hands-on assembly training and field-based service execution. This role ensures reliable system performance by performing installations, startups, troubleshooting, maintenance, and customer support across diverse operating environments. By serving as a technical liaison between the factory, engineering teams, and customers, the technician helps deliver safe, efficient, and high-quality distributed power solutions.</p> <p>&nbsp;</p> <p><strong>Duties and Responsibilities</strong></p> <ul> <li><strong>Training &amp; Assembly Phase (First 4–6 Months)</strong> <ul> <li>Assemble mechanical and electromechanical subsystems of the KARNO Power Module</li> <li>Develop a working knowledge of system architecture, operating principles, controls, and safety requirements</li> <li>Support factory testing, inspections, and quality verification activities</li> <li>Collaborate closely with engineering and manufacturing teams to understand design intent and system requirements</li> <li>Follow detailed build documentation, work instructions, and inspection checklists</li> <li>Assist with fault diagnosis, repair, and reinstallation activities as needed</li> </ul> </li> <li><strong>Field Service &amp; Deployment Phase</strong> <ul> <li>Travel to customer and partner sites to support mechanical and electrical installation activities</li> <li>Perform KARNO Power Module system commissioning, startup, and acceptance testing</li> <li>Conduct preventive, corrective, and troubleshooting maintenance</li> <li>Diagnose mechanical, electrical, and controls-related issues using test equipment, remote diagnosis support, and software tools</li> <li>Document service activities, inspection findings, and corrective actions accurately and timely</li> <li>Prepare detailed service reports outlining work performed, diagnostic results, and customer feedback; coordinate closely with service engineering and factory quality teams</li> <li>Interface professionally with customers, contractors, and internal engineering teams</li> <li>Participate in on-call or rotating suppor