Program Manager, Professional Services

This position is available in the U.K., the Netherlands, or Germany and we prefer someone who is available for a hybrid position in Oxfordshire, Amsterdam, or Frankfurt, respectively.

Interested in a career that bridges the gap between Supply Chain and Technology?

Elemica, an award-winning, digital supply chain company in the SaaS community, is seeking experienced Program Manager to grow our business and strengthen our partnerships with existing top enterprise clients. This is an opportunity to join a growing company of talented and committed individuals, unified in the common goal of exceeding our client’s expectations.

Our Values

At Elemica, we believe that embodying our values is essential for all team members. These qualities show up in our interactions with each other, our clients, and our collective community:

• Curiosity – we delight in the discovery of new challenges and feel compelled to solve them
• Integrity – We are relatable and trustworthy; steadfast in our commitment to our colleagues, clients, and partners
• Accountability – We show up and deliver measurable, meaningful business value. Consistently.
• Passion – We have a shared enthusiasm for transforming our clients’ supply chain

What’s In It For You?

• Flexible work locations
• Unlimited Paid Time Off Policy
• Inclusive parental leave policy that supports all parents and careers
• Health & Voluntary/Pet Insurance Options
• Retirement savings and bonus programs
• Employee engagement events
• Wellness & Mental Health Initiatives
• Generous Employee Referral Program
• Fun work environment

Role & Responsibilities

The Program Manager is responsible for leading and managing large engagements for Elemica’s client base. The ideal candidate has extensive program and/or project management experience in implementation and delivery of complex global software rollouts. They will have the ability to coordinate across multiple workstreams or projects and various stakeholder groups internally and externally to ensure overall program success.

What You’ll Do

• Organize and coordinate activities and deliverables in accordance with overall goals of the defined program or scope of work
• Deliver within the budget and/or operating plan for the program
• Ensure that all quality and service goals are met for customers and internal stakeholders
• Implement and manage changes and interventions to ensure project goals are met
• Communicate with internal and external stakeholders to make communication easy and transparent regarding project issues and decisions
• Produce accurate and timely reporting of program status throughout its life cycle
• Analyze and work through program risks

What You’ll Need

• Candidate must be EU based with responsibility for Global coverage
• 5+ years’ experience in Program/Project Management, preferably in a supply chain/SaaS/technology company
• Passionate about driving a collaborative culture across p