Senior Learning Specialist

Are you looking to make a meaningful impact on public health and the environment? Join the MWRA team! We deliver some of the nation's highest-quality drinking water to 3 million residents, restored Boston Harbor, and continue to invest in protecting vital public resources. Be part of a mission-driven organization where your work truly makes a difference in a safe, inclusive, and supportive environment.

Summary:

Organizes a variety of learning programs/solutions for MWRA staff in areas such as administrative procedures, plant operations and maintenance, job skills, safety, and other technically-related skills as well as for professional skill development. Creates effective and engaging learning experiences (e.g., e-learning, instructor-led, etc.) by applying instructional design principles and techniques to develop learning materials, courses, and programs. Works with Procurement to select learning vendors appropriate to MWRA learning needs.

Posting Period: 4/24/2026 to 5/7/2026
Location: Chelsea, MA
Salary: $81,433.13 - $119,768.54 Annually $1,566.02 - $2,303.24 Weekly
Work Schedule: Monday - Friday 7:00am - 3:00pm

Key Responsibilities

• Analyzes position tasks and identifies/reports on learning needs through the creation and use of various tools and methodologies (such as skill/development assessments/surveys and consultative discussions with managers, supervisors, and learners). Assists in the preparation of reports to recommend appropriate learning solutions.
• Plans, develops, and selects administrative, professional, and technical learning solutions for MWRA staff. Works with Procurement to ensure appropriate application of procurement procedures for vendor selection. Drafts documentation to support vendor solicitation processes and selection.
• Identifies learning needs, learning outcomes and objectives, and target audience characteristics to develop engaging and effective, performance-based learning experiences and solutions.
• Designs and develops learning materials (e.g., instructor/student guides, presentations, quick reference guides, etc.) incorporating multimedia elements (such as audio/video) and interactive features for in-person, virtual, and self-paced environments.
• Reviews learning presentations, including from LinkedIn Learning courses and other content providers, to ensure appropriate course outline and content, selection of media, and learning materials.
• Coordinates data collection and generates reports from Learning Management System (LMS) to assist in the evaluation of learning program effectiveness.
• Works closely with all MWRA departments, including the MWRA Department of Occupational Health and Safety to identify, procure, design, develop, and deliver learning consistent with OSHA and other relevant guidelines, standards, regulations, etc.
• Monitors learning for consistency between content delivered and actual job requirements.
• Monitors in-person and virtual learning sessions as needed to ensure appropriate delivery of learning as defined in learning program specifications. Assists outside vendors/instructors or learning staff with instructional presentations.
• Advises supervisory personnel in learning methods for their effective presentation of department-specific instruction.
• Informs employees of available courses and related learning options appropriate to their career goals and plans. Advises on ways to meet relevant license and certification requirements and the availability of educational assistance.
• Performs a variety of related administrative duties such as assuring availability of adequate learning materials and equipment, coordinating class schedules, overseeing the maintenance of learning/employee skills records, and development of promotional materials.
• Updates LMS with courses, sessions, registration, and attendance. Creates custom reports through the LMS.
• Delivers learning as required.
• Coordinates and tracks performance evaluations as needed.
• Coordinates facility arrangements and schedules.
• Performs other related duties as assigned.

Required Qualifications

• Knowledge and skill as normally attained through a Bachelor's degree in learning and development, training, instructional design, education, or a related field; and at least four (4) years