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Corporate Customer Officer

AIS - Advanced Info Services Plc.
SC Tower, United Statesfull_timeVerifiedPosted 13 Jun 2024

About the role

Become a part of Thailand’s no.1 Digital Service Provider, Who strives to provide best services that help people fulfil their dreams.

We are looking for potential candidates who are eager to learn and grow to join our young talent team.

Job Posting Location

Bangkok

Job Summary

First Contact and Support for Service Operation.
E2E Registration (Online and Batch): Check document, verify information before registration and follow document for tracking & archiving.
Co-ordinate with related function for implementation and delivery (SIM, Number, Device)
Responsible to support customer requesting and problem handling to be completed.

Job Description

  • First Contact and Support for Service Operation.

  - Service BC and customers by call management (call in & call out)

- Manage incoming work from various channels: Email & Service walk-in customers.

  • E2E Registration (Online and Batch): Check document, verify information before registration and follow document for tracking & archiving.
  • Co-ordinate with related function for implementation and delivery (SIM, Number, Device)
  • Responsible to support customer requesting and problem handling to be completed.

Qualifications

  • Prefer age 25 – 30 years
  • Bachelor's degree in related field
  • Good human relationship & good service mind
  • Strong communication and interpersonal skills and dedication to customer satisfaction
  • Able to use MS Office

Recruiter

Kanchisar Dunmai (กัญญ์ชิสา ดันไหม)

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Company

AIS - Advanced Info Services Plc.

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