Customer Strategy Lead - Data / AI / Analytics

Job description: Client and program management, and account expansion success. Consulting experience. Experience in the Consumer Products, Retail, Travel & Hospitality and Service markets. Data / AI / Analytics / background.

Scope & Responsibilities: Our North America practice has an aggressive growth trajectory, and as a premier partner of many of the key technology players, we are positioned to achieve that growth rapidly. Our growth ambition and collaborative approach to client work combine to create a business culture that allows new colleagues to dive right in and become an integral part of the team immediately. The entrepreneurial working style and size of our practice allows you to create a name for yourself, shine early on and have a significant impact on our clients and on our company.We are looking for an Insights & Data Market Development Executive focused on the Consumer Products, Retail, Travel & Hospitality and Services markets. This position is open for the following Capgemini North America locations: Richmond, VA or Washington DC.

Customer Strategy Lead Responsibilities: 
Utilize strong technical and business competencies and customer service to provide the highest level of business and technical consultation to sales teams, prospects and customers to achieve targeted sales, business and client development goals. Collaborate with client leaders to solution Data and AI environments.

The Customer Strategy Lead role requires adept performance of the following:

• Advising customers on Data and AI Strategy.
• Leverage technical expertise to guide clients on the roadmap for Data and AI. 
• Have a thorough understanding of the CPRS market and has worked extensively in this field 
• Have expertise across a broad range of AI, data and analytics solutions, including the products, sales organization/approach, services and partners  
• The person will possess a deep understanding of services sales, partner-based selling and account management
• The candidate will utilize their excellent technical and relationship building skills in working with prospects, customers, vendors, partners and sales to ensure that solutions are successfully positioned to customers 
• Candidate must be motivated, take initiative and be a team player since we “sell in packs.”  
• Selling technology-based transformational services is complex and requires a person to understand the various roles each stakeholder plays in the process 

The Customer Strategy Lead role requires adept performance of the following:

• Learning and articulating the Insights & Data services portfolio and capabilities as well as Capgemini’s ability to implement those technology solutions
• Working with our CPRS sector field sales professionals and client executives to target our install base and new logo accounts in different industries (within your territory)
• Introducing a broad set of technology partner sales professionals to Capgemini sales professionals and building cadence around key activities/targets/accounts and programs
• Working with our delivery leadership to respond to opportunities, and team-sell through RFP responses or other types of sales cycles
• Participating in client/prospect calls
• Attending and driving client interactions at trade shows and conferences
• Participating in RFP/proposal responses (as part of the team)

Qualifications:

• 8-10+ years Professional Services, Business Development and/or partner management experience