Residential Aide - Sat/Sun - 7AM-3PM

Description

Position Title: Residential Aide – The Aston

Reports To: Residential Aide Coordinator; Assigned Shift Supervisor

Classification: Hourly - Part-Time (Non-Exempt); Essential

Location: NW, Washington, DC 20037

Hours: Saturday & Sunday, 7 AM - 3 PM, some holidays and overtime may be required.  

About Us: Friendship Place is a nonprofit organization serving the Washington, DC, region, empowering individuals and families experiencing or at risk of homelessness to rebuild their lives with community involvement. Friendship Place offers the most effective model for addressing homelessness, with innovative, customized programs with positive, demonstrable results and a lasting impact on the community and beyond. Our programs are person-centric and individualized to meet the needs and goals of individuals, families, youth/young adults, and Veterans experiencing homelessness. We provide outreach, hospitality, health care, shelter, case management, housing, job placement services, and advocacy. We have established a national presence and are known for sharing best practices in the field.

Our Core Values: Friendship Place is a Person-First Organization that promotes transparency and ethical practices among our team and those we serve. All individuals in our organization are expected to perform their job duties in a manner consistent with our core values. This includes the following: Excellence and Innovation; Finding Ways to Say “Yes,”; Caring at the Core; Agents of Change; Support, Empowerment and Development; Building Relationships; and Integrity and Accountability. 

Summary of Position: The Aston is a non-congregate shelter serving single adults and adult households without children experiencing homelessness in the District of Columbia. The Aston has the capacity to serve up to 190 residents with a variety of shelter bed environments, including medically vulnerable and medical respite beds, work beds, beds for seniors, ADA beds, and beds for couples and families with non-minor dependents. All residents of The Aston are matched through the Coordinated Assessment and Housing Placement (CAHP) system and are targeted to enter stable housing destinations within 3-6 months of program entry. Residential Aides provide 24/7 on-site services to residents by ensuring a safe, healthy, and supportive environment. The position completes intake procedures for newly assigned residents and routine rounds/inspections of assigned residential floors. Residential Aides work collaboratively with program staff to ensure high-quality services are always provided, and all documentation is completed on each shift. The position also supports residents by distributing essential resources, including meals, hygiene supplies, laundry supplies, linens, towels, and other available resources.

Essential Duties and Responsibilities:

• Provides appropriate support and oversight of residents, units, and grounds of The Aston always to ensure the security and safety of residents, staff, and visitors.
• Supports and reinforces program policies and program rules for residents.
• Conducts intake processes for newly assigned residents to The Aston; Explains program rules, rights, responsibilities, building procedures/schedule, and unit assignments.
• Provides de-escalation services to residents and contacts crisis services (MPD, Mobile Crisis, CRT, etc.) as necessary.
• Submits daily shift notes to the Shift Supervisor for completion of a shift log regarding all activities from the shift.
• Performs weekly and as-needed inspections of units; completes and submits all required documentation.
• Reports maintenance and building concerns to the Shift Supervisor.
• Actively supports and ensures the success of required fire/evacuation.
• Ensures detailed completion and submission of all Unusual Incident Reports (UIR) or Critical Incident Reports (CIR) in the required timeframe during each shift.
• Supports meal delivery, distribution, storage, and disposal. 
• Distributes residential supplies and support to residents as available (cleaning, hygiene, laundry, bedding, etc.).Build trusting relationships with participants and respond with empathy and flexibility to foster wellness, independence, and service delivery  
• Participate in multidisciplinary team meetings, supervision, and actively seek out professional development opportunities. 
• Communicate professionally and clearly in all interactions—both written and verbal—to support seamless service delivery and collaboration 
• Demonstrate integrity, cultural responsiveness, and mission alignment in a fast-paced, equity-driven environment 
• Maintains compl