Office Assistant (applicant pool) - The Journey School - Moreno Valley

REAL Journey Academies (RJA) is a non-profit charter school management organization designed to significantly increase college entrance and graduation rates for underserved students in the Inland Empire.  We aim to impact and revitalize communities through the development of education and other supportive partnerships. 

Job Purpose:

The office assistant reports to the Operations Manager and the Principal, this position is responsible for assisting the front office personnel in the ensuring that the office runs efficiently and effectively. Additionally, this position is one of the primary points of contact, whether in person or via phone for RJA families, community and visitors. 

Essential Duties and Responsibilities:

• Help maintain a safe, welcoming environment for all students, staff and families

• Greet and assist parents, students, and visitors to the school in a friendly and professional manner, providing excellent customer service

• Answer phones using a professional and courteous manner. Transfer calls appropriately, take and distribute phone messages in a timely manner

• Reply to general information requests with accurate information

• Assist with typing and composing correspondence and letters

• Responsible for making phone calls to parents (i.e. SST)

• Responsible for flyer distribution and school information posting

• Supervision during lunch and recess (policy and procedures) as assigned

• Assist with the preparation of parent meetings

• Assist enrollment coordinator with organizing, requesting and sending student CUM files

• Ensures that all work record files are maintained per auditor’s guidelines for each student

• Enrolls and withdraws students as required

• Assist with filing disciplinary records via Illuminate and manual filing

• Other responsibilities, as assigned

Desired Skills and Traits:

• Maintains a positive demeanor, flexible with changes and is highly organized in all activities

• Strong verbal and written communication is required in order to compose independent correspondence on a wide range of subject matters relating to the school

Additionally, experience in the following areas is helpful:

• Prior experience working with students in a learning environment

• Student information systems experience

Minimum Requirements:

• High School diploma or GED required

• Minimum one year of general clerical experience required

• Experience working in a fast paced work environment with changing needs

Physical demands:

• Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects

• Occasional or frequent standing, walking, sitting, bending, stooping and reaching for extended periods of time