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Technical Program Manager, Dasher

DoorDash
San Francisco, United Statesfull_timeVerifiedPosted 3 Jul 2023
💰 $238,000/yr($176,000/yr$238,000/yr)

About the role

About the Team

At DoorDash we’re building the industry’s most scalable and reliable delivery network to support our three-sided marketplace of consumers, merchants, and dashers. TPMs on our Engineering teams provide fundamental support to the underlying technology services as well as the engineers building these services. It’s no simple task, but it wouldn’t be interesting if it was!

About the Role

Our team is looking for a Technical Program Manager for our Dasher Engineering Team to drive engineering efforts related to: implementing new product offerings/features, helping teams improve quality/reliability, and expanding our platform capabilities to scale & power our growing business. Programs will require a strong technical understanding, general cross-organization coordination/facilitation, stakeholder management, and ownership of results. . You will report into the centralized Technical Program Management team in Engineering. You must be located in either the San Francisco Bay Area or Seattle.

You’re excited about this opportunity because you will…

  • Owning Engineering Programs - You will partner closely with Engineering, Product, Operations and other key stakeholders to establish the scope, technical direction, and success metrics for those programs. Focus areas for your programs will also include building partnerships with other product engineering teams and executing to enable multi-vertical scale.
  • Planning & Execution Optimization - You will drive optimizations related to planning Engineering objectives and key results, develop frameworks for team execution/tracking and provide visibility to resource allocation and prioritization.
  • Technical - You will develop a full understanding of our technical stack and interdependencies, allowing you to contribute to designs and ensure they are scalable, reliable, and efficient.
  • Stakeholder Management - You will manage expectations for all stakeholders from leadership to individual teams, possess strong problem solving and negotiation skills, and earn trust of partners and teams. 
  • Navigating the Organization - You understand engineers and enjoy working with them, building trust by developing strong technical domain knowledge that adds value beyond project management. 
  • Communications - You’ll manage timely and succinct communications to leadership and across teams to ensure accountability and timeline management.
  • Process - You’ll develop processes to ensure teamwork is streamlined to manage complexity and optimized velocity. You are thoughtful about how and when to implement processes with a light touch and clear understanding of success within DoorDash’s culture.
  • Time Management - You’ll balance urgency and priority while moving the needle on multiple initiatives.

We're excited about you because...

  • 5+ years recent experience as a Technical Program Manager at a technology company.
  • Experience working with platform engineers and large-scale distributed systems. You can speak to system architecture, scalability and reliability decisions, and design trade offs. 
  • Excellent written & verbal communication skills with the ability to communicate with confidence, clarity, and focus. Able to convey concepts and considerations to non-experts and experts alike.
  • Strong leadership skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority.
  • Strong sense of ownership, urgency, and drive. You are willing to roll up your sleeves and dive into the details to understand and drive your programs.
  • Direct engagement with Engineering teams on product development with a thorough understanding of software development processes. Project planning and execution skills that include reviewing technical design documents, estimating, and scheduling.
  • Excellent attention to detail and understanding of impact when changes occur to scope or timeline.
  • Experience working in a startup environment desired.
  • Experience in Computer Science, Software Engineering or other related disciplines desired.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant pa

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Company

DoorDash

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