Associate Retirement Benefits Examiner, Level 1

Job Description

The New York City Employees’ Retirement System (NYCERS) is recruiting for one (1) Full-Time Associate Retirement Benefits Examiner, Level 1 in the Eligibility & Vesting unit within the Retirement & Pension Benefits Division. Their duties include the following:
Key Responsibilities
- Review documents, related materials and Directives for completeness and accuracy for the calculation and handling of computing benefits for Service, Vested and Disability retirees.
- Enter, obtain and/or update pensioner’s data information into the appropriate computer system.
- Communicate and obtain information from/to pensioners, other City/tater agencies, NYCERES business units and /or other retirement systems.
- Perform a variety of administrative tasks such as drafting Adhoc letters, NYCEwork letters, prepare documents for scanning, prepare and/or review various listings.
- Review and maintain work items including taking ownership, updating work status, updating case notes, transferring work items, pending and close work items in the worker, checker and supervisor queue of the NYCEwork system.
- Respond to call center requests, or direct inquiries to other staff for their response.

ASSOCIATE RETIREMENT BENEFITS - 40493

Qualifications

1. An associate degree or completion of 60 semester credits from an accredited college or university, including or supplemented by 9 semester credits in mathematics, statistics, accounting and/or actuarial science and two years of satisfactory full-time experience performing mathematical, statistical, actuarial or accounting computations in one or more of the following: a) a retirement or employee benefits plan;
b) for customer service in a financial institution; and/or c) in a position requiring the application of law, rules and regulations and the use of statistical, actuarial or similar tables; or

2. A four-year high school diploma or its educational equivalent approved by a State's Department of Education or a recognized accrediting organization and four years of the experience described in "1" above. Each 15 semester credits from an accredited college including at least 3 credits in the areas described in "1" above may be substituted for each 6 months of experience to a maximum of 2 years experience. All candidates must have a four-year high school diploma or its educational equivalent and at least 2 years of experience as described in "1" above.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.