Regional Itinerant Supervisor (Public Service Administrator) (Option 6I Rehabilitation Counseling)

Agency:  Department of Human Services 

Opening Date: 05/20/2024
Closing Date/Time:  06/03/2024 
Salary:  Anticipated Salary: $7,660 - $10,360 per month ($91,920 - $124,320 per year) 
Job Type:  Salaried 
County:  Cook 
Number of Vacancies:  1 
Plan/BU:  None 

 

****************A RESUME IS REQUIRED FOR THIS JOB POSTING****************

Please attach a DETAILED Resume/Curriculum Vitae (CV) to the MY DOCUMENTS section of your application. You WILL NOT be considered for the position if you attach a CMS100, CMS100b or any other document that is not a Resume or CV.

 

When applicable, titles that require specific coursework, professional license or certification will include a notation requesting the appropriate document(s) be uploaded in the Additional Documents section of your application. Failure to upload requested transcripts, license and/or proof of certification when specified may result in ineligibility. Please note that the Department of Human Services must verify proof of higher education for any degree earned (if applicable) regardless of vacancy title before any offer can be extended. 

 

Posting Identification Number  36975

Position Overview

The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice.  The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This supervisor plans, implements, directs, coordinates, and supervises the operations and activities of the Bureau of Customer and Community Field Services field office overseeing staff for an assigned geographical section of the state, providing direct services in the Vocational Rehabilitation and Home Services Programs to individuals with disabilities to achieve or retain integrated competitive employment and live independently in the community.  The Division of Rehabilitation Services is seeking to hire a dynamic and organized supervisor with strong leadership skills to oversee the program activities assigned to an area of the Division of Rehabilitation Services’, Bureau of Field Services regional structure. 

Job Responsibilities

1. Serves as a Bureau of Customer and Community Field Services Rehabilitation Itinerant Field Services Supervisor.
2. Directs the implementation or coordination of all program activities assigned to field office(s).
3. Serves as full-line supervisor.
4. Communicates with customers and immediate family regarding services available and issues and concerns with customer’s current services and/or customer and family complaints.
5. Develops placement plans, nonfinancial working agreements, employer linkages, etc. 
6. Conducts supervisory reviews of customer appeals to determine if counselor actions and/or services provided were appropriate and justified.
7. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires possession of a Master’s Degree from an accredited college or university in rehabilitation counseling, rehabilitation administration, clinical psychology, counseling psychology, deaf education, special education, or closely related field. 
2. Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in rehabilitation counseling related field.

Preferred Qualifications

1. Three (3) years of professional experience with administering a rehabilitation service-delivery program for persons with disabilities for a public or private organization.
2. Three (3) years of professional experience working with federal statutes related to rehabilitation programs such as the Rehabilitation Act and amendments, the Social Security Act, Individuals with Disabilities Education Act (IDEA), Workforce Innovative Opportunities Act (WIOA), and the Americans with Disabilities Act, etc.
3. Three (3) years of professional experience working with Federal and State regulations and procedures developing plans to meet the service needs of individuals with disabilities.
4. Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, and preparing and signing performance evaluations.
5. Two (2) years of professional experience interacting with and communicating clearly and tactfully with a wide range of individuals that include state agency officials, the public, legislators, employers, internal and external stakeholders, community service providers, professional and lay groups, and e