Senior Billing Operations Analyst

Magnus Veracross is a private-equity-backed leading SaaS EdTech company that has grown 4x in size in 3 years and has consistent industry leading high retention rates. We serve front line educators with the only market disrupting open API single record architecture in the greater than $5B EdTech market. To date we have configured and deployed our product at over 1,000 leading private K-12 schools in over 20 countries.

• Oversee the recurring billing cycle for Veracross: ensure new customers and contracts are set up correctly in the billing system, communicate and ensure recurring billing change have been processed correctly in the billing system, review and approve the invoicing and delivery of invoices to customers.
• Ensure that Veracross Implementation fees (aka One Time Fees) are billed accurately and timely based on customer contracts.
• Respond to customer and internal inquiries about Veracross billing.

• Assist the Accounts Receivable team with collection issues related to Veracross billing.
• Support the collection of data required for Veracross revenue recognition.
• Communicate internally with other departments to resolve Veracross billing issues.
• Collaborate with the Implementation and Customer Success teams to improve billing processes.
• Support FP&A with regular billing activity reporting and billing forecasting

• Review and verify Veracross sales orders (new sales, upsells, cancellations, etc) have been correctly processed in Salesforce/CPQ in accordance with the customer contract and Company policies and procedures.
• Work with the Veracross Sales and Customer Success teams to limit the number of Salesforce/CPQ sales order processing issues.
• Drive better usage of Salesforce/CPQ through creating and maintaining reports and queries.
• Support integrations that may occur due to future M&A transactions.
• Ad hoc projects as assigned by the Controller.

Requirements

• Bachelor’s degree in a related field
• 3-4 years’ experience with billing in a software/SaaS environment
• Experience with Salesforce/CPQ and ERP systems like Intacct and/or NetSuite

• Proficiency with Microsoft Excel
• Strong communication, organizational, problem-solving and analytical skills
• Data-oriented with excellent analytical skills along with the ability to create and present detailed reports.
• High level of quality awareness, accuracy, and attention to detail
• Ability to work independently, multitask and handle various priorities in a fast-paced environment.

Benefits

• 3 weeks of vacation per year
• 14 paid holidays per year (including the week off between Christmas and New Year's Eve)
• Top tier benefits -
  • Medical, Dental & Vision (Blue Cross Blue Shield & EyeMed)
  • Veracross LLC Fidelity 401(k) Plan - Managed by Sentinel Benefits
• Gym in the Wakefield Office




We value the power of an inclusive culture and a strong sense of belonging. We seek to infuse diversity and inclusion in everything we do while promoting a culture where differences are embraced as strengths; opportunities are equal and accessible; consideration and respect are the norm; and all team members are supported in reaching their full potential.