Assistant Director, Office of Student Success, Penn GSE

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Posted Job Title

Assistant Director, Office of Student Success, Penn GSE

Job Profile Title

Associate Director B, Student Services, Student Engagement

Job Description Summary

The Assistant Director of the Office of Student Success is responsible for strategically developing, managing, and sustaining the community life for the student population of 1600+ at Penn GSE through the Office of Student Success (OSS). This position entails leading critical initiatives, managing all school-wide events focused on students, and representing OSS at school and university level committees as well as national conferences regarding co-curricular learning, student leadership development, student life and programming, and large-scale event planning.

In addition to these leadership responsibilities, the Assistant Director runs the day-to-day operations of the Office of Student Success, which includes the management of the administrative functions within OSS such as budget management and office operations, ensuring the OSS continues to provide exceptional support to the student community it serves.

This is a full-time exempt position. Standard work hours are 9am – 5pm with a hybrid-eligible work schedule. Some nights & weekends will be required, especially during peak times like New Student Orientation and Commencement.

Job Description

Key Responsibilities

• Manage all aspects of building and sustaining the community of students at GSE. This includes the creation, development, and implementation of co-curricular learning, school-wide programming, providing guidance and assistance for program-level programming, assisting with updates and communications to GSE's current student database (Slate) and working with OSS and GSE personnel to ensuring cohesive student life programming that addresses the learning themes, honors the school values, and fulfills the stated objectives of OSS.

• Managing Director for GSE's pivotal school-wide events for students, including orientation and graduation (with the associated reception), entailing comprehensive project planning, strategic collaboration with Penn partners, liaising with the Penn Secretary's office, oversight of a diverse pool of over 10 external vendors, strategic and effective assignment of numerous volunteers, troubleshooting of issues as they arise, and dissemination of essential requirements to staff, faculty, and students. Utilizes the Slate system to plan, promote, and collect registration and attendee information for OSS-sponsored events. This role involves management and delegation of responsibilities to optimize operational efficiency and concludes with the vital task of conducting a thorough project assessment, strategically informing future planning and enhancements. Notably, both graduation and orientation are expected to att