Senior Team Manager with English

<h2>About Us</h2> <p>�� Join our team at Foundever! �� </p> <p> </p> <p>Are you looking for a job in a dynamic environment where you can develop your skills and gain experience in the outsourcing and consulting industry? We are a leading company with 1500 great people across Poland (Warsaw, Gdansk, and W@H), and now we are looking for you to join our team! </p> <p> </p> <p>�� Senior Team Manager�� </p> <p>Location: Warsaw</p> <h2>Specific Job Responsibilities</h2> <p>✅Proactively manages and is responsible for all Health and Safety issues for the team, ensuring a safe working environment for everyone.</p> <p>✅Takes personal responsibility to understand and comply with all company and client security requirements and policies.</p> <p>✅Ensures that all team members comply fully with the security policies and requirements of Foundever and its Clients, ensuring staff is given an appropriate level of knowledge/awareness to be able to comply with the policies within the context of their role and taking appropriate action when non-compliance is identified.</p> <h2>Qualifications</h2> <p>�� Language: Proficiency in English (C1);</p> <p>�� College degree or directly related work experience would be an asset; Minimum of 12 months working experience in customer service with prior leadership experience</p> <p>�� Excellent knowledge of all MS office tools (Word, Excel, PowerPoint, Access, Outlook); Experience with Google applications practical usage (ability to work in multiple application environment).</p> <h2>Personal skills</h2> <p>��Strong interpersonal, coaching and leadership skills.</p> <p>��Strong verbal and written communication skills.</p> <p>��A pro-active attitude towards developing trust and professional rapport with employees and team members.</p> <p>��A can-do attitude with analytical and  problem solving skills.</p> <p>��Availability to work a flexible schedule, including weekends and holidays</p> <h2>Working Conditions</h2> <p>�� Employment type of contract;  </p> <p>�� Basic salary + bonuses;   </p> <p>�� Work in our new office in Warsaw</p> <h2>What else should you know</h2> <p>�� Co-financing for glasses and holidays, employee referral program, vouchers for various occasions (Christmas, Children's Day, etc.);  </p> <p>�� We offer private Medicover insurance;  </p> <p>�� Multisport card available, as well as an internal Everbetter program to promote a healthy lifestyle; </p> <p>�� Professional development through training and cross-location cooperation at the international level. </p> <h2>Company Overview</h2> <p>Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. </p>