9183 Chief Technology Officer - Deputy Director I, Administration Division, SF Municipal Transportation Agency

Company Description

APPOINTMENT TYPE:  Permanent Exempt –This position is excluded by the Charter from the competitive civil service examination process and shall serve at the discretion of the Appointing Officer.

Application Opening: August 8, 2025

Deadline to Apply: 11:59pm Pacific Time on September 10, 2025

Recruitment ID: 158646

Salary: $220,558 to $281,398 annually (Range A)

Division: Administration

Section: Technology Solutions and Integration

Work Location: One South Van Ness Avenue, 3rd Floor, San Francisco, CA

Work Hours: Monday – Friday, 8:00 AM - 5:00 PM, minimum of 4 days a week working onsite; evening and weekend hours on an as-needed basis (typically once or twice a month)

⚠️IMPORTANT⚠️:  A completed application must include the following components:

1. Submission of online application
2. Attach cover letter to online application
3. Attach resume to online application
4. Submission of supplemental questionnaire only found here: https://forms.office.com/r/Y4MZedxinD

Your application will NOT be reviewed without completion of all four components by the filing deadline.

Job Description

Company Description:

The San Francisco Municipal Transportation Agency (‘SFMTA’), a department of the City and County of San Francisco, is responsible for the management of all ground transportation in the City. SFMTA keeps people connected through the San Francisco Municipal Railway (Muni), the nation’s seventh largest public transit system. The Agency’s additional responsibilities include managing parking and traffic, bicycling, walking and the regulation of taxis.

Technology is at the core of the SFMTA’s mission and future. Join the SFMTA’s Technology Solutions and Integration team and help shape the future of transportation. Bring your technical expertise, visionary mindset, and commitment to innovation as we build cutting-edge tools, reimagine legacy systems, and modernize transportation across San Francisco. This is your opportunity to collaborate with stakeholders and teams throughout the agency—and contribute directly to improving public transportation for the people of San Francisco.

Position Description:

Under the broad policy direction of the Administration Division leadership, the Chief Technology Officer (CTO) provides strategic planning and technical leadership for all information technology programs and initiatives at the SFMTA.

This director-level role is responsible for shaping and executing agency-wide IT policies, goals, and objectives. The CTO oversees all operational technologies—including Trapeze, Clipper, Hexagon EAM, Intelex, and other enterprise systems—and leads the implementation of major technology projects such as Customer Relationship Management (CRM) solutions, SFpark, and a range of infrastructure initiatives. These include network modernization, data center enhancements, video management systems, and the cross-agency equipment leasing program.

The CTO is accountable for the evaluation, implementation, and operation of the agency’s technology infrastructure and business systems. They also play a key role in defining SFMTA’s long-term technology vision to support growth, enhance efficiency, and drive innovation across the organization.

Examples of Important and Essential Duties

• Oversees all functions and activities of the technology team.
• Establishes the Agency’s technical vision.
• Stays abreast of current technological developments.
• Promotes and advances the Agency’s mission, vision, values and goals.
• Prepares comprehensive strategic plans for addressing information technology needs in support of SFMTA’s overall goals and objectives.
• Manages the team’s ongoing project portfolio and resources in a manner that corresponds with Agency priorities.
• Prioritizes competing needs under potential resource and delivery timeline constraints.
• Directs the operations and maintenance activities for all technology systems and infrastructure (hardware, software and networks).
• Oversees the development and implementation of information, application, hardware and network architectures; evaluates information technology needs and coordinates requirements with SFMTA divisions and technical providers.
• Retains and directs activities of ext