Artist Services Manager, Texas Performing Arts
The University of Texas at AustinAbout the role
Job Posting Title:
Artist Services Manager, Texas Performing Arts----
Hiring Department:
Texas Performing Arts----
Position Open To:
All Applicants----
Weekly Scheduled Hours:
19----
FLSA Status:
To Be Determined at Offer----
Earliest Start Date:
Ongoing----
Position Duration:
Expected to Continue----
Location:
UT MAIN CAMPUS----
Job Details:
General Notes:
About Texas Performing Arts:
Texas Performing Arts at the University of Texas at Austin (TPA) is the nation’s largest and most active university-based performing arts center by annual attendance, budget, and number of events. Both an anchor institution in Austin’s arts landscape and a nationally significant presenter, TPA operates venues on the University of Texas at Austin campus including Austin’s largest theater, Bass Concert Hall. Its presenting includes Broadway in Austin; an international season of dance, theater, and music; and the Texas Welcomes series of national touring artists. Education is at the core of TPA’s programs, which serve more than 30,000 K-12 students and the 55,000 students of UT Austin. http://texasperformingarts.org/
Purpose:
Texas Performing Arts (TPA) is seeking experienced, hospitality-driven professionals to serve as Artist Services Managers on an over-hire / as-needed basis.
This role is the frontline of artist and company support—serving as the boots-on-the-ground facilitators for performances, events, and activations both onsite at Bass Concert Hall and at offsite locations.
Artist Services Managers play a critical role in ensuring seamless event execution by maintaining logistics, supporting artist hospitality, and acting as an extension of the Event Management team. This position is designed to expand operational capacity, allowing Event Managers to focus on high-level client experience, while Artist Services Managers execute and oversee real-time needs on the ground.
Responsibilities:
Event & Show Support
Serve as on-site lead support for event setup, execution, and strike
Open and close events in alignment with TPA standards and protocols
Act as the primary “boots on the ground” contact during assigned shifts
Execute event logistics including deliveries, room setups, and transitions
Artist & Company Hospitality
Support all backstage hospitality needs including dressing rooms, green rooms, and catering coordination
Ensure spaces are clean, stocked, and aligned with artist expectations and riders
Serve as a professional and welcoming presence for touring artists, crews, and VIPs
Operations & Logistics
Coordinate and complete runs for supplies, meals, and last-minute requests
Troubleshoot real-time needs with efficiency and discretion
Maintain clear communication with Event Managers and cross-functional teams (Production, Security, Guest Experience, etc.)
Capacity & Team Support
Act as an extension of the Events team to increase bandwidth during high-volume periods
Execute delegated tasks independently with minimal oversight
Support overall flow of event operations so Event Managers can prioritize client experience and quality
Required Qualifications:
2+ years experience in live events, hospitality, venue operations, or related field
Strong understanding of backstage operations and/or artist hospitality preferred
Ability to work independently in fast-paced, high-pressure environments
Excellent communication and problem-solving skills
Professional, calm, and solutions-oriented demeanor
Must be 21 years or older
Flexible availability including nights, weekends, and holidays
Valid Driver’s License
Reliable transportation (offsite support may be required)
Hourly Rate:
$25/hour (overtime and extended shift rates applied as applicable)
Working Conditions:
This position is based in Austin, Texas and requires residence in the greater Austin area
Work in and around theatrical performance environment
Repetitive use of a keyboard at a workstation
Walking to multiple buildings on campus
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