Associate Director of Financial Aid – Nasuti College of Osteopathic Medicine

Salary:               Commensurate with experience
Benefits:            Generous benefits include paid time off including holidays and vacation, retirement match, and tuition remission for employee and dependents.  Details at www.duq.edu/benefits
Location:                   College of Osteopathic Medicine
Position Status:         Full-time                                             
Hours:                       Varied
Position Number:      234806/10- 1127            
FLSA Status:             Exempt

POSITION SUMMARY:

The Duquesne University Nasuti College of Osteopathic Medicine Associate Director of Financial Aid position directs the planning, operations, staffing, customer service, regulatory compliance, and daily operations of the Student Financial Aid Office for the College of Medicine, and will work cooperatively with the Duquesne University Office of Financial Aid. 

The position reports to the Duquesne University Assistant Vice President for Admissions and Financial Aid and Associate Dean for Academic Affairs, College of Osteopathic Medicine.

DUTIES AND RESPONSIBILITIES:

Work closely with the Assistant Vice President for Admissions and Financial Aid and the Associate Dean for Academic Affairs to develop strategies to manage, award, and enhance the COMs institutional scholarship program in support of institutional enrollment goals.

Oversee the accurate, ethical, complete, and timely awarding and disbursing of loan and scholarship funds to financial aid-eligible students with available federal, state, and institutional funds.

Oversee compliance with federal, state, and institutional regulations including maintaining audit-ready files and staying abreast of all Title IV and VII updates and changes.

Develop and oversee counseling for prospective, current, and graduating students on financial aid, financial planning, and debt management topics. Research and respond to internal and external financial aid and debt management inquiries, problems and issues.

Monitor satisfactory academic progress (SAP) for all financial aid recipients. Communicate SAP policies clearly to students not in compliance, manage SAP appeals, chair the appeals committee, record and follow up on academic plans put in place to manage SAP, and communicate status and any status changes clearly to students who are in jeopardy of losing their financial aid eligibility.

Ensure that financial aid processes are clear and consistent for all students.

Establish COM annual cost of attendance in collaboration with the University Financial Aid Director. 

Establish guidelines for cost of attendance appeals, establishing professional judgment guidelines while establishing a transparent review process.

Create, enhance, update and review all office communications to inform prospective and current students about financial aid policies and procedures, cost of attendance, loan options and terms, and scholarship opportunities and requirements. Ensure that all communications are up-to-date, complete, and understandable.

Provide financial aid workshops and presentations for prospective and current students during college events including information sessions, orientation, graduation, and other community events.

Develop, set up, and utilize Banner financial aid tracking, budgeting, and student group bundling processes to perform financial aid activities efficiently. Review and enhance processes annually to ensure system is providing optimal support.

Complete annual and ad hoc financial aid reports needed by COM administration, for informational, accreditation, and compliance purposes. Ensure that office activities support compliance with applicable accreditation standards and elements.

Hire, train, develop, supervise, and evaluate qualified staff to ensure timely processing and superior customer service is a hallmark of the office; ensure that the staff exists to award and counsel COM students efficiently and in the spirit of the University.

Participate in management meetings with Duquesne University Director of Financial Aid and other DU and COM financial aid directors and leaders.

Perform other related duties and participate in special projects as assigned.

REQUIREMENTS:

Minimum qualifications:

A Bachelor's degree from an accredited institution in business management, education, liberal arts, engineering, or related field.

Minimum of three years’ experience in financial aid services at a medical school or other equivalent professional school.

Minimum of three years’ supervisory/managerial experience.