Senior UX_UI Designer

Career Area:

Technology, Digital and Data

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World at Caterpillar Inc.

Cat Digital is the digital and technology arm of Caterpillar Inc., leveraging the latest technologies to build industry leading digital solutions for our customers and dealers. With over 1.5 million connected assets worldwide, our teams use data, technology, advanced analytics, telematics, and AI capabilities to help our customers build a better, more sustainable world.

When you join Caterpillar, you're joining a global team who cares not just about the work we do, but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Job Summary:

Working closely with product and development partners, you will lead experience vision and coordinate work to support customer centric design excellence across eCommerce product teams.

What You Will Do:

• Deliver high-quality UX/UI design solutions

• Utilize emerging tools and workflows to support product and engineering partnerships

• Participate in design workshops and vision work for cross-functional teams. Bringing together business goals, product requirements, industry leading design standards, user research and insights.

• Work with your UX Lead and peers to aligning scope, timing, dependencies, and stakeholder expectations across initiatives.

• Craft foundational experience artifacts such as data informed journey maps, personas and heuristic reviews.

• Participate in design reviews and critiques to evolve and validate that proposed design solutions align with vision, requirements, existing architecture and established design systems.

• Track QA builds to identify and flag fidelity risks early, partnering with engineering to resolve issues.

• Monitor post‑launch evaluation metrics and support continuous improvements.

Creativity

Knowledge of creative approaches and techniques for designing innovative eComm experiences.

• Maintains balance between innovation and practicality.

• Challenges conventional design approaches and explores new possibilities.

• Monitors emerging eComm UX/UI trends and evaluates their applicability.

• Finds new ways to approach complex design problems.

Decision Making and Critical Thinking

Ability to analyze user needs and make informed design decisions for eComm experiences.

• Differentiates assumptions and validates design decisions objectively.

• Evaluates past design outcomes for continuous improvement.

• Predicts potential impact of design options across eComm digital channels.

• Advises others on synthesizing data and assessing alternatives.

• Applies effective decision-making approaches for collaborative design.

Human-Centered Design (HCD)

Ability to design eCommerce experiences that meet real user needs and deliver business outcomes.

• Defines objectives and scope

• Follows agile processes to asses end-user feedback and validate designs.

• Executes pilot testing and iterates prototypes based on evaluation results.

• Consults on complex scenarios and optimizes organizational strategies.

UX/UI Design

Ability to design intuitive, effective eCommerce experiences.

• Consults competitive approaches and utilizes mental models aligned to eComm best practices

• Develops prototypes, user journeys, and design deliverables.

• Delivers high-quality UI design solutions, balancing visual and functional excellence

What You Will Get:

Working with a Fortune 100 leader, you can build your career on a global scale and take advantage of development opportunities with emerging technologies. We’ve created an inclusive environment for you to explore your passions, make an impact and d