Senior Infrastructure Support Engineer

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

This role demands strong experience with Windows servers, co-located data centers, and Azure Cloud platforms. You will develop and deploy servers, support daily operations, and protect data and system integrity. The position provides back-end IT support for key business and development teams. You will lead infrastructure modernization, drive cloud adoption, automate processes, and manage core systems, working with cross-functional teams to ensure secure and scalable infrastructure.

At CIBC we enable the work environment most optimal for you to thrive in your role.  You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote.

What You’ll Be Doing

• Manage Microsoft, Linux, VMware, and Azure resources

• Install and configure Windows servers

• Support users and ensure reliable server performance

• Oversee virtualization (VMware Server/ESX)

• Maintain on-premises and cloud infrastructure

• Apply expertise in Application Insights, Azure services, Databricks  and DevOps

• Provide technical support and resolve server-related issues

• Debug and maintain Windows programs for end users

• Review backups, error logs, and resolve system errors

• Monitor and optimize performance, set proactive alerts

• Maintain system security and address vulnerabilities

• Ensure compliance with IT standards and policies

• Participate in troubleshooting, on-call, and after-hours support

How You'll Succeed

• Use troubleshooting and technical skills to resolve issues and ensure compliance with standards

• Think critically to improve solutions and challenge existing processes

• Communicate technical issues clearly to diverse stakeholders

• Apply analytical, detail-oriented, and problem-solving skills

• Collaborate effectively to support team success and growth

• Build strong relationships, lead discussions, and drive problem resolution

Who You Are

• You demonstrate 8 years of experience in Windows administration and at least 2 years working with Azure. You are known for your flexibility, reliability, and collaborative approach.

• Skilled in Windows/Linux administration and virtualization (VMware)

• Azure certification preferred; experience with Azure, Windows Server, and DevOps

• Familiar with monitoring tools and backup/disaster recovery- Rubrik, Azure backup vault

• Automation: Terraform, Ansible, PowerShell/Bash scripting.

• Strong troubleshooting, critical thinking, and documentation skills

California residents — your privacy rights regarding your actual or prospective employment

At CIBC, we offer a competitive total rewards package.  This role has an expected salary range of $115,000- $135,000 based on experience, qualifications, and location of the position.  The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which also may include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave, and Vacation), Holidays,  and 401(k), in addition to other special perks reserved for our te