Mailroom and Document Processing Associate

Join us on a journey of endless possibilities

Job Description

• Receive, sort, and prepare inbound mail by client requirements.
• Scan and validate documents using imaging equipment.
• Operate high-speed print devices and finishing equipment (cutters, folders, stitchers), ensuring quality output.
• Stage materials for production, gathering and preparing all required components for final assembly.
• Operate inserting equipment and perform manual assembly tasks including folding, collation, and insertion of personalized documents.
• Manage postage meters and complete reconciliation activities.
• Perform shipping and receiving tasks, including material validation, put away, order pulling, and cycle counts.
• Troubleshoot production equipment and perform light maintenance as needed.
• Maintain a clean, organized, and safe work environment.
• Collaborate with colleagues and management to meet production deadlines and adapt to changing workflow demands.

Requirements

• High school diploma or GED required.
• Basic computer proficiency (Microsoft Office, Outlook, internet applications).

• Minimum 2 years of experience in operations, production, or warehousing.

• Experience with production printing, automated inserting, or shipping/receiving preferred.

• Strong time management and organizational skills to handle fluctuating workloads.

• Effective communication skills, with the ability to escalate issues quickly and clearly.

• Demonstrated problem-solving skills and attention to detail.

• Ability to work both independently and as part of a collaborative team.

• Willingness to work a flexible schedule, with light overtime during peak production periods

At Strada, our values guide everything we do: 

• Anticipate Customer Needs – We stay ahead of trends so our customers can grow and succeed. 

• Own the Outcome – We take responsibility for delivering excellence and ensuring things get done right. 

• Challenge Ourselves to Work Smarter – We move faster than the world around us to drive change and accomplish more. 

• Empower Each Other to Solve Problems – We tackle challenges head on, ask tough questions, and collaborate to find the best solutions. 

• Care About Our Work and Our People – We understand that what we do impacts millions, and we have a responsibility to get it right. 

Benefits 

At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future. These include health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more. 

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, education, employment, and in some cases, criminal history verification, checks against global watchlists, credit reports, and/or drug testing. You’ll be informed of the specific checks applicable to your role and location during the recruitment process. 

Our commitment to Diversity and Inclusion 

Strada is dedicated to fostering a diverse, equitable, and i