Knowledge Management Consultant, Office of Director, PG-Health, NYHQ, remote. Req# 589089

About UNICEF

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world's leading children's rights organization would like to hear from you. For 70 years, UNICEF has been working on the ground in 190 countries and territories to promote children's survival, protection and development. The world's largest provider of vaccines fordeveloping countries, UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and AIDS. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations and governments. UNICEF has over 12,000 staff in more than 145 countries.

Consultancy: Knowledge Management Consultant

Duty Station: Office of Director, PG-Health

Duration: 15 January 2026 - 31 December 2026

Home/ Office Based: Remote

 

BACKGROUND

Purpose of Activity/ Assignment:

To support the achievement of health outcomes under the 2026–2030 Strategic Plan, the Health Programme Team will develop and implement a Knowledge Management Strategy aligned with corporate standards to strengthen the work of the UNICEF health workforce across Centers of Excellence (CoEs) and country offices. This will include the implementation and management of: a) the corporate Document Management System for systematic and efficient storage and retrieval of documents; b) communication and collaboration sites via the SharePoint portal; c) a centralized knowledge base for technical papers, research, evaluations, and publications; d) a database of available e-learning resources; e) Yammer as an internal knowledge-sharing and engagement platform; and f) periodic health programme newsletters.

For external knowledge management, the consultant will: a) provide quarterly updates to the Division of Global Communication and Advocacy (DGCA) on any changes to Health content on unicef.org; and b) support the development and management of selected external communication portals, including the Knowledge at UNICEF platform hosted by DAPM.

In addition, the consultant will support coordination of Health reporting for the 2021–2025 Strategic Plan and facilitate successful knowledge transfer from HQ Health to the new CoE structure.  

The consultant will be supervised by the Senior Advisor in the Office of the Director, Programme Group – Health (PG-Health), and will collaborate closely with colleagues from UNICEF CoEs and country offices, Unit Leads, and Knowledge Management focal points within the Health Programme Team, as well as with relevant divisions and offices across the organization.

Scope of Work:

Expected Results

1. Strengthened knowledge exchange and collaboration across UNICEF Health platforms
2. Streamlined and user-friendly access to Health-related knowledge assets
3. Enhanced external visibility and dissemination of UNICEF Health knowledge
4. Improved evidence-based knowledge management and thought leadership
5. Strengthened KM capacity within the UNICEF Health CoE and Country Office community
6. Effective knowledge transfer between HQ and the Health Centers of Excellence.
7. Timely and high-quality coordination of Health corporate reporting inputs

Deliverables

1. Health Knowledge Management Strategy
2. External Health Newsletters and Strategic Messaging
3. Internal Health Newsletters and Engagement
4. Health Knowledge Management KPIs
5. Management of Health SharePoint Pages and Databases
6. External Digital Platforms
7. Knowledge Transfer to the Centers of Excellence
8. Coordination of Health GARR and RAM Inputs
9. Documentation of Major Health Events
10. Reorganization of Office of the Director SharePoint Spaces

Terms of Reference / Key Deliverables:

Work Assignment Overview/Deliverables and Outputs/Delivery deadline

1. Develop Health Knowledge Management Strategy aligned to the new strategic plan

- Initial draft of Knowledge Management Strategy

16 Jan 2026

- Health Knowledge Management Strategy developed and implemented; Final Health Knowledge Management Strategy presented to the Health CoE in all staff meeting and shared on SharePoint as guidance document

28 Feb 2026

2.  Develop and disseminate external health newsletters and draft key messages for events/meetings

- 6 external newsletters published

- At least 4 key messages briefs drafted

28 February 2026

30 April 2026

30 June 2026

31 August 2026