NetSuite System Administrator (Eastern or Central Time Zones)

For over 35 years, Peak Technologies has been at the forefront of providing end-to-end enterprise mobility, managed services, printing and mobile data capture solutions for performance-driven organizations focused on the optimization of supply chain and field-based business processes.


• Location: (US Required) Remote - only in Eastern or Central time zones
• Required Certification(s): NetSuite certifications of various sorts to be required. Please provide any current certifications in your application w/your resume
• Strong candidates will have experience in: NSBP, Salesforce, Celigo, Vertex, and/or Workato
• Visa sponsorship: Peak Technologies will not support/pursue visa sponsorships for this role now or in the future.
• Salary: $90k-$115k+/- annually
• Schedule: Mon-Fri 8am-5pm +/-
JOB SUMMARY & SCOPE
The NetSuite Systems Administrator will play a crucial role in managing and maintaining our NetSuite platform, ensuring its optimal performance, security, and usability.

KEY ACCOUNTABILITIES
• Configure and customize the NetSuite system to align with the organization’s business processes and requirements.
• Create and maintain custom fields, forms, workflows, records, and reports to support various departments.
• Provide technical assistance to end-users, addressing inquiries, troubleshooting issues, and offering solutions promptly.
• Conduct training sessions to onboard new users and enhance existing users’ proficiency in utilizing NetSuite effectively.
• Manage user roles, permissions, and access controls to ensure data security and compliance with company policies.
• Regularly review and update security settings to mitigate potential risks and vulnerabilities.
• Plan, coordinate, and execute regular system upgrades, patches, and enhancements to maintain the system’s stability and feature set.
• Collaborate with cross-functional teams to perform testing and ensure seamless transitions during upgrades.
• Collaborate with developers and integration specialists to design, implement, and maintain integration between NetSuite and other applications/system.
• Oversee data imports, exports, and data quality initiatives to ensure accurate and reliable data within the system.
• Monitor system performance and proactively identify areas for improvement, implementing optimization strategies as needed.
• Troubleshoot and resolve performance-related issues, ensuring minimal disruptions to business operations.
• Maintain comprehensive documentation of system configurations, processes and procedures for reference and knowledge sharing.
• Stay informed about NetSuite best practices and industry trends, recommending improvements to enhance system efficiency and effectiveness.

EDUCATION + EXPERIENCE + KEY TRAITS
• Bachelor’s degree in information technology, Computer Science, or related field (or equivalent work experience)
• Demonstrated experience as a NetSuite Administrator or similar role, including hands-on experience configuring and customizing NetSuite
• Strong understanding of ERP systems, database management, and system integration concepts.
• Proficiency in scripting languages (JavaScript, SuiteScript) for customizations and automation.
• Excellent problem-solving skills with a proactive and analytical approach to troubleshooting.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Prior experience with security and access management within NetSuite.
• Familiarity with software development life cycle (SDLC) processes and methodologies.
• NetSuite certifications (Administrator, SuiteFoundation, etc.) are a plus.
• Demonstrated ability to navigate change and guide teams through transformational initiatives.

TYPICAL PERFORMANCE TARGETS
• SERVICE DELIVERY: Sustained, measured excellence in project & process delivery
• COST TO SERVE: Sustained, measured excellence in delivery efficiency with expected continuous improvement
• INNOVATION: Step changed delivery in safety, quality, and/or cost

LANGUAGE SKILLS
• Primary language used in daily operations is English. Additional primary company languages include Spanish, French, and Dutch.
• Read and interpret documents, procedure manuals and various correspondence from both internal and external.
• Speak effectively, both individually and before groups of both external customers and/or various levels of employees within the organization.

SUPERVISION
• Role does not require supervision of direct and indirect reports.

DECISION MAKING + REASONING
• Able to take accountability and responsibility for business target delivery and decision making.

WORKING RELATIONSH