PreAccess Team Lead

Job Description:

PreAccess Team Lead

Surgical Services I Lexington, KY

Full-Time I First Shift  

Baptist Health Lexington Surgical Services Department encompasses several key areas: the Pre-Op Department, 20 operating rooms with a business office staff responsible for scheduling, a Postoperative Care Unit, an Endoscopy Department with dedicated pre- and post-op areas, and a Sterile Processing Department.

Description:

• Interviews, orients, and trains scheduling personnel.
• Maintains department policies, procedures, and required educational training.
• Responsible for productivity of area scheduling staff.
•  Communicates concerns to Business Manager.
• Exhibits knowledge of surgical procedures, codes, surgical preparation, and medical terminology.
• Exhibits knowledge of EPIC Scheduling.
• Shows in depth knowledge of surgical processes 9equipment, positioning, instrumentation, vendor information).
• Has Knowledge of information required to begin the registration/scheduling process, demographics, insurance and precertification information.
• Instructs office staff regarding need or follow-up.
• Ability to perform scheduling functions.
• Answers incoming calls in a timely manner (3 ring), never ignores calls waiting and answers calls in queue.
• Completes scheduling functions prior to ending call with MD office.
• Enters information accurately including personal data, procedure, practitioner, sire and anesthesia.
• Compiles necessary data accurately in system according to guidelines and in a timely manner.
• Updates schedules accurately when changes and cancellations are made.
• Maintains records and reports as directed.

Requirements:

• LPN or MA.
• 3 years’ experience related field.
• Training in Medical Clerical or Clerical and computer experience.
• Minimum one year experience in services related area (registration, preadmission, surgical scheduling, and appointment scheduling).
• Excellent communication skills, both written and verbal.
• Excellent organizational skills with attention to detail.
• Able to concentrate on multiple details with constant interruption.
• Computer knowledge to include Microsoft Word, and Excel.

Benefits:

• Tuition Reimbursement up to $6,000 annually
• Company paid Maternity and Paternity Leave
• 5 days of Paid Time Off available upon hire
• Bereavement Leave (includes pets)
• PTO Sell Back Program
• Compassionate Leave Sharing Program (PTO Donation)
• Employee Support Fund, for employees in need of emergency financial support

If you would like to be part of a growing family focused on supporting clinical excellence, teamwork and innovation, we urge you to apply now!

Baptist Health is an Equal Employment Opportunity employer.