Manager, Enterprise Continuous Improvement

How you’ll make an impact: 

We are seeking a Manager of Continuous Improvement & Problem Solving to join our Corporate Operations team. In this high-impact role, you will lead structured problem-solving efforts across the company using methodologies like Kaizen, A3 thinking, and other lean tools. Your focus will be on enabling scalable, process-focused improvements and building the internal capabilities of teams to solve problems on their own. 

This role will also play a critical part in helping teams define clear process improvement targets that tie directly into our standard business review processes, ensuring that continuous improvement efforts are outcome-oriented and aligned with enterprise goals. 

You will work cross-functionally to coach, facilitate, and enable change. Backed by strong executive sponsorship, you’ll help embed a culture of continuous improvement while building systems that enable others to lead and sustain that change independently. 

The responsibilities of this role include: 

• Lead structured, cross-functional problem-solving initiatives focused on improving business processes and outcomes. 

• Facilitate Kaizen events and A3 problem-solving workshops to drive clarity, alignment, and sustainable improvements. 

• Partner with executive stakeholders and business leaders to identify improvement opportunities and support execution with a structured approach. 

• Guide teams in setting meaningful, data-driven targets and KPIs that integrate with business review cadences and ongoing performance management. 

• Measure, track, and communicate program outcomes, using both quantitative and qualitative data 

• Help drive a culture of continuous improvement by designing and launching programs to educate, certify, and create champions of improvement across teams.   

• Develop or adapt curriculum, toolkits, and templates to support self-sufficient adoption of problem-solving practices. 

• Act as a culture builder and internal coach for continuous improvement mindset and behaviors. 
• Track progress and outcomes of improvement efforts, ensuring measurable business impact. 

What we’re looking for: 

• 5+ years of experience in continuous improvement, operational excellence, or a related discipline within a Saas or tech environment 

• Proven track record facilitating structured problem solving and cross-functional improvement efforts. 

• Certification in Lean, Six Sigma, or equivalent structured problem-solving methodology (e.g., Lean Black Belt, Six Sigma Green/Black Belt). 

• Experience developing and delivering training programs or enablement tools. 

• Strong facilitation, coaching, and change management skills. 

• Ability to influence without authority and navigate across teams and levels. 

• Comfort working independently in a fast-paced, high-trust environment. 

• Fluency in Microsoft Office Suite (Word, Excel, Powerpoint 

• You’ll really wow us if you have: 

• Experience standing up new CI or Operational Excellence functions. 
• Familiarity with digital collaboration and process documentation tools (e.g., Miro, Lucidchart, Confluence, etc.). 

Estimated Salary Range: $115,000-135,00

Actual salary will be determined based on factors including, but not limited to, skill set and level of experience. This salary range is a good faith estimate of base pay. Strata also provides discretionary variable pay programs based on role. In addition, Strata provides a comprehensive benefits package including retirement benefits, health and welfare benefits, paid time off, parental leave, life and accident insurance, and other voluntary and well-being benefits.

Find out more about Strata benefits