General Manager | Full-Time | Mobile Convention Center

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The General Manager will oversee all Directors and assist with the management, promotion, and operation of the facilities in all facets, including operations, sales, marketing, finance, food and beverage, security, IT, production, technology, special events, community relations, sustainability, branding, and all other related departments for the Mobile Convention Center and Saengae Theater. This executive will assist with maximizing the number of events and revenue opportunities at the venues. 

This role pays an annual salary of $165,000-$185,000 and is bonus eligible.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until August 8, 2025.

About the Venue

Located in downtown Mobile, Alabama, The Arthur R. Outlaw Mobile Convention Center is a spectacular facility providing excellent meeting accommodations. 317,000 gross sq. ft., including 100,000 sq. ft. exhibit hall. Unique design includes terraces for outdoor social functions and a breathtaking view of Mobile River.  The Saenger Theater was constructed in 1927 and is treasured for it's architechural beauty as well as it's caliber of entertainment offerings.

Responsibilities

• Maintains active contact with the Client/Contract Administrator and ensures compliance with all provisions of the services contract.
• Aggressively promotes the use of the facility to maximize its utilization.
• Establishes and maintains effective working relationships with the Client/Contract Administrator, boards, tenants, government departments and agencies, entertainment/convention industry, community and civic organizations to encourage continual and regular use of the facility.
• Assures the coordination, implementation and administration of specific plans and programs prescribed by corporate directives, to include: matters of training and development; quality assurance; energy efficiency; safety/emergency procedures, crowd control and crisis management procedures, or other areas as needed.
• Develops and implements facility goals in accordance with the management contract, the Client's objectives, corporate policy, and good business practice.
• Prepares and maintains required and necessary reports/records for the Client/Contract Administrator and for the Corporate Office.
• Plans, organizes, coordinates, and directs all activities and personnel engaged in maintaining and operating the facility.
• Assists and coordinates with the development of the annual operating calendar, activity schedules, projections for attendance and/or revenue.
• Negotiates lease agreements as determined necessary and in the best interests of the facility.
• Negotiates contracts and agreements with promoters, event organizers, hosts, managers and agents.
• Conducts weekly staff meetings
• Directs the development and administers the execution of operating and marketing plans, financial plans and documents; to include, operating revenue and expense budgets; capital expense plans and budgets.
• Provides guidance of day-to-day operations; assuring the coordination of plans, programs and events; conducts post-event operational and financial review and analysis.
• Provides final approval of all contracts and agreements with suppliers, promoters, organizers, planners and lesees for necessary activities and services at the Convention Center.
• Oversees and advises Human Resources on any necessary modifications to the staffing plans, including number and types of employees, essential functions, salaries, and benefits.
• Assures the administration of personnel and the operation of plant and facilities are conducted in accordance with applicable local, state and federal regulations.
• Evaluates facility practices and recommends improvements to better reflect the needs of the Client and the facility, and/or to improve the efficiency and safety of operations, in compliance with policies and procedures.
• Responsible for recruiting, training, supervising, and evaluating administrative and supervisory staff.  work with employees to correct deficiencies; implement discipline and termination procedures.
• Establishes and maintains effective working r