Material Operations Coordinator (Wave Planner)

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

Job Description

The Opportunity: The Material Operations Coordinator (Wave Planner) is responsible for releasing work to the operations, researching discrepancies, and collaborating with the appropriate areas to understand the priorities and the workflow.   

What Your Impact Will Be: 

The essential duties and responsibilities for the Wave Planner include the following. Other duties may be assigned.

• Monitor workflow through communicating with supervisors and management to understand the current needs.
• Release waves based on wave sequence and schedule.
• Monitors exceptions that prevent waves from releasing and/or from fully completing.
• Responsible for sku attribute updates within the system based on information submitted from Receiving and Picking.
• Communicate with supervisors any concerns or delays in processing orders with the goal of meeting the key performance indicators.
• React to requests to adjust priorities and assign waves.
• Communicate regularly with peers and management.
• Monitor open waves and react to waves greater than 24 hours.
• Email communication.
• Collaborate with the triage team to resolve order delays.
• Able to read, understand, act upon, and complete all work-related documents.
• Able to attend work regularly and on a timely manner.
• Able to perform work with accuracy.
• Able to learn and use various warehouse management programs.
• Other responsibilities and tasks as assigned by your manager or supervisor.

Qualifications

What We’re Looking For: 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SUPERVISORY RESPONSABILITIES

• In this position the incumbent is required to collaborate with company employees and agency associates.

EXPERIENCE AND EDUCATION

• High School Diploma or GED preferred
• 1 year of related experience

KNOWLEDGE AND SKILLS

• Ability to plan, assign, and direct work.
• Able to handle multiple tasks simultaneously and in an effective manner.
• Able to collaborate with employees at all levels within the warehouse.
• Basic mathematic skills- ability to add, subtract, multiply, and divide using whole numbers, common fraction, and decimals.
• Ability to understand and carry out written and verbal instructions.
• Able to problem solve basic work-related challenges.
• Ability to speak, read, and write in English.
• Bilingual (Spanish) Preferred.

EQUIPMENT

To perform this job successfully, an individual must be able to utilize the following equipment in a safe and satisfactory manner with or without reasonable accommodations.

• RF device
• WMS operating systems preferred

Additional Information

What It’s Like to Work Here:

We are a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

• We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
• We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
• We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to cre