Housekeeping Inspector

Company Description

The Pines at Sunriver (Sunriver, OR)

VI Resorts by Westgate, North America's largest owner-controlled timeshare and vacation club, offers dynamic career opportunities at The Pines at Sunriver. Near the breathtaking Cascade mountain range, just 15 miles south of Bend, Oregon, Sunriver is comprised of rustling pines and tumbling waterfalls. As part of Westgate Resorts, recognized by U.S. News as one of the Best Companies to Work For, you’ll be joining a team committed to excellence and creating unforgettable vacation experiences, and supporting your career growth where you are or at 60+ resorts across the company.

Job Description

The Housekeeping Inspector is responsible for ensuring the cleanliness and presentation of guest rooms according to Company standards. This role involves inspecting rooms after they have been cleaned, providing feedback to management and reporting maintenance or other issues for resolution. The inspector plays a key role in maintaining high levels of guest satisfaction and operational efficiency.

Essential Duties and Responsibilities 

• Inspects, checks, and documents the cleanliness of all assigned units or rooms using the proper checklist and following all established procedures.
• Replenishes all supplies and linens for each unit and ensures the proper use of all equipment and supplies issued.
• Checks inventory in units or rooms including but not limited to, linen, remote controls, flowers, dishware, paper products, cleaning supplies, and electric appliances.
• Inspects and documents each unit or room daily for inventory control before and after check out following all established procedures and documentation.
• Communicates with Rooms Coordinators, Resort Services, and Housekeeping Supervisors to request needed supplies and other necessities when needed.
• Reports to management if any unsatisfactory cleaning work is done and/or any missing inventory by following all established procedures.
• Reports all Lost and Found items immediately to Security and any maintenance requests to the Engineering Department.
• Assists cleaning units or rooms when necessary.
• Other duties as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience

• Two years of supervisory experience in a related position is strongly preferred.
• Previous experience as a Housekeeper and/or Housekeeping Inspector is required.

Education & Certifications

• High School Diploma or equivalent is required.

Skills/Knowledge

• Strong written and verbal communications skills with the ability to interact with all levels of team members.
• Strong time management skills with the ability to multitask and prioritize departmental functions to meet deadlines.
• Strong problem-solving skills and understanding of detailed instructions and departmental policies and procedures.
• Must be able to regularly lift, pull, push and or/move up to 35 pounds. 

Additional Information

Why Westgate?  

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran statu