Account Manager - Advanced Circuit & Packaging (Remote)

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Dupont Electronics and Industrial has an exciting Metallization Chemistry Sales position in the Interconnect Solutions (ICS) Advanced Circuit & Packaging business unit. The Advanced Circuit & Packaging (ACP) business provides leading-edge materials for printed circuit boards and packaging semiconductor chips to enhance connectivity, functionality and performance in electronic devices. Metallization chemistry is critical to creating electrical connections from the finished ICs to the circuit board or to other chips and then to the circuit board to enable reliable transmission of data in and out of the ICs.

LOCATION: Remote within the US, ideally located on East or West Coasts. Ability to travel to customer sites within the US 30-50%, as well as to US Manufacturing sites and/or global travel 1 to 2 times a year.

Core Responsibilities:

• Leverage semiconductor metallization and/or printed circuit board metallization experience to work directly with customers to identify material needs and requirements to then promote DuPont products that meet those needs.
• Deliver financial results (revenue, margin, YoY growth) to grow 1-3 assigned top Key Accounts, territory customer base, and other customers to meet DuPont ACP business targets.
• Develop, update, and execute territory Strategic Plan and Strategic Key Account Plans to drive internal cross-functional support needed and activities with key customers to successfully grow the business.
• Effectively build customer relationships to go deeper into & across all key roles/functions (key engineers, influencers, & decision makers), as well as multiple levels throughout customers organization.
• Leverage customer relationships and intimacy, as well as all other available internal/external resources to understand customer technology trends, competitive environment and strategic customer needs and to build thorough customer intelligence including customer products and technologies, fab capacity (wafer starts, tools), TAM, competitor situation, and material selection process.
• Capture and document Key Account Technical Roadmaps, CTQ requirements, and opportunity window timing to share with internal functions to enable Marketing, R&D and other functions to develop and deliver technology solutions needed by key accounts and market drivers.
• Act like an owner to hunt, develop, open, and engage new opportunities. Then aggressively drive actions internally and with the customer to ensure strong ongoing engagements throughout the material selection process from advanced scouting through development, material evaluation and selection.
• Convert opportunities to wins then ensure smooth implementation, pilot scale, and ramp to HVM Manufacturing.
• Regularly review customer consumption, inventory levels, and ensure forecast accuracy to effectively manage the business, consistently deliver to meet monthly and annual revenue targets, and avoid material discard risk.
• Demonstrate Commercial Excellence in all aspects from preparing and delivering professional polished presentations driving key takeaway messages, documenting and sharing Manufacturing Minutes and Call/Trip Reports across the organization. Independently manage customers with confidence to DuPont’s business interests, such as proactively managing customer expectations, being prepared with counter points to defend