Lead Safety Service Patroller

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM Seeking a Safety Service Lead Patroller in the Colonial Heights, VA area.

Responsibilities include but are not limited to:

Works under general supervision performing advanced technical work utilizing a wide variety of resources, including computers.
• May be responsible for all or part of a project.
• May train and supervise workflow.
• Patrol and monitor a segment of interstate roadway in an assigned region, looking for stranded motorist, roadway deficiencies, site distance problems and obstructions that may cause lane blockage.
• Consistently ensure quality customer service through professionalism, timely response, skill and courtesy.
• Abide by all Federal, State, and Municipal laws, rules and ordinances and maintain a clean driving record.
• Give automotive gas and or diesel fuel to stranded motorist when needed
• Provide batter boost.
• Provide minor first aid to injured if needed until more advance medical personnel arrive.

Qualifications

Minimum Requirements:

• HS/GED Equivalent
• 4 or more years prior experience as Traffic Monitoring Operator or other related experience.
• Proven ability to manage tasks in a professional manner.
• Demonstrated professional maturity.
• Proven ability to manage time and tasks professionally.
• Must pass a State and Federal criminal history/security background check; must also successfully complete Virginia Department of Transportation fingerprint-based Criminal History Records Check (CHRC).   
• Possess a valid Virginia Class D License and a clean driving record in the last 3 years, including no suspension of license or single violation that Virginia Motor Vehicle treats as worth 6 demerits. Employees must also participate in monthly MVR monitoring program and maintain a satisfactory driving record as a condition of employment. 
• Must pass a pre-employment drug screen and successfully participate in the program’s mandatory random drug screening process. 
• Physically able, with or without an accommodation, to work in outdoor environments with uneven terrain, variable outdoor conditions including heat, cold, moisture, dust, dryness, noise, and automotive-related chemicals (e.g., fuels, coolants, lubricants, etc.); position requires frequent operation of vehicles, lifting of less than 25 pounds, and work around heavy, moving, dangerous equipment; often standing/walking, repetitive bending & stooping, lifting of 25-75 pounds, working with arms above shoulder level, and power gripping/squeezing (hand tools, levers, etc.); occasional work at heights, and work on electrical circuits; rare lifting of greater than 75 pounds, and stair climbing.  Position will include wearing associated personal protective equipment.

Preferred Qualifications:

• Possess or be able and willing to obtain CPR certifications.
• Basic competency in using computers such as laptops, smart pads.   
• Working knowledge of basic automotive repair. 
• Demonstrate positive customer service attitude - both to co-workers (internal customers) and Customers. 
• Ability to work alternate work schedules and on-call duties at a 24/7/365 operation center; Schedules are dictated by need of operation and stated in advance.  Schedules will vary.   
• Able to maintain situational awareness at all times. 
• Adherence to all federal, state, and local laws, ordinances, regulations and standards related to traffic and motor vehicle operation and safety. 
• Ability to maintain a courteous and considerate demeanor at all times and constantly strive to provide customer excellence. 
• Willingness to consistently do their part to contribute and maintain a safe and secure workplace. 
• Ability to communicate clearly and concisely. 
• High degree of aut