F&B Operations Program & Support Specialist

Job DetailsJob Location: Support Office - San Antonio, TX 78249Position Type: Full TimeOVERVIEW

Support Food & Beverage (F&B) team and theater managers with ordering, receiving, ticket help, and communications by providing a high standard of food and beverage operations. Serve as the primary front desk receptionist by welcoming guests, answering and directing inquiries, receiving and distributing mail and packages, maintaining the reception area, and providing administrative and operational support for additional office needs as assigned.

 

ROLES & RESPONSIBILITIES


Be knowledgeable of company policies, rules, and procedures
Facilitate F&B Helpdesk intake, issue routing, and follow up
Assist with product ordering and receiving in Cinema Solutions or other procurement system
Provide logistical support and assistance to F&B team and theater management during menu updates
Help coordinate Coca-Cola and ICEE ordering at the theater level and with the vendors
Order various items as needed to support the effective F&B operations at the theaters
Order various items as needed for the Support Office
Assist with ordering supplies for Movie Themed Drink program
Support the Operations team, theater managers, and F&B team by maintaining adequate supply of product, consistent execution, and timely communication
Assist with Support Office front desk receptionist duties
Prepare and submit required reports, invoices, and other deliverables in a timely manner
Participate in Individual professional development and training

QualificationsEDUCATION & EXPERIENCE REQUIREMENTS


Minimum of three (3) years of experience in theater operations or similar role with proven success


 

SKILLS, ABILITIES, & KNOWLEDGE


Proven knowledge and proficiency in Microsoft Office Programs
Excellent oral, written, presentation, and interpersonal communication skills
Experience managing multiple projects and priorities simultaneously
Receptive to training and personal development
Strong work ethic, organizational skills, attention to detail, integrity, and dependability
Available to work evenings, weekends and holidays