Location: Irvine, CA, United States 
Job ID: 85110 

We Elevate... Quality of urban life

 

Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day. As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874.

 

Join us as a

Field Supt EI

 

Your main responsibilities

Field Superintendent – Existing Installation
The Field Superintendent, Existing Installations (EI) is responsible for the servicing and repair of all assigned units so as to conform to customer and Company requirements as related to quality improvement, safety, cost improvement and customer satisfaction in support of Area objectives. He/she is also responsible for employee selection, training and safety for all assigned projects.

ESSENTIAL FUNCTIONS:
•    Ensure that maintenance meets Area and Company quality standards and meets all contract requirements.
•    Implement customer and Company requirements for quality, performance reliability and passenger safety for each project under his/her supervision.
•    Support sales staff in estimating service orders, scheduling and executing orders, and investigating and resolving customer complaints. This specific position may include a sales role depending on the candidate.
•    Manage ongoing program of project audit so as to assure conformance of performance standards of quality, completeness and safety.
•    Develop and implement program of manpower selection, training and performance appraisal essential to productivity and quality improvement objectives.
•    Implement route management strategy in support of ensuring uniform application of preventive maintenance procedures while controlling manpower to minimum level.
•    Develop spirit of teamwork and dedication to quality improvement among all employees.
•    Evaluate and initiate requests for tooling where such tooling would support productivity improvement.
•    Maintain and manage pro-active relationships with local IUEC business agent.
•    Advise Area management of competitor activity as related to pricing, performance and manpower

Expected Salary Range Is $113,400 - $141,700 Depending On Experience 

 

What you bring

Requirements

•    Must have a minimum high school education. 
•    Preferred BS/AS degree in Engineering or Business with prior technical sales experience; or Journeyman Technician experience with minimum 5 years in field (Preferred three to five years’ experience in installation and service of elevators/escalators. Minimum of one year as lead mechanic to demonstrate leadership ability.)
•    Requires a working knowledge of elevators and escalators to manage and direct field personnel to meet Area goals. Must have ability to communicate
well, both verbally and in writing and have proven leadership skills.  Ability to effectively manage and resolve sensitive employee relations issues
•    Solid problem solving and proven negotiating skills, high sense of urgency, strong communication and interpersonal skills
•    Excellent PC skills
•    Requires a working knowledge of elevators and escalators to manage and direct field personnel to meet Area goals. Must have ability to communicate
well, both verbally and in writing and have proven leadership skills.
•    The Field Superintendent must have the necessary skills and experience to interpret customer concerns then mobilize the necessary internal resources in a way that customer satisfaction is assured while cost and Human Resources disruption is minimized. 
•    The field Superintendent must be able to make sound judgments as related to motivation, training and work assignments for all employees within his/her responsibility, while, at the same time, adjusting manpower to a minimum level and meeting and/or exceeding customer requirements.

 

What’s in it for you?

• Fully vested 401k match, up to 7% of total eligible compensation.
• Competitive Medical, Dental and Vision Plans - Effective from first day of hire.
• 3 weeks’ vacation which increases with tenure, 7 sick days, 3 floating holidays and 8 Company Observed Holidays.
• Tuition Reimbursement - Eligible after 6 months of service.
• Parental Leave – 100% base pay for 6 consecutive weeks within first year of a child’s birth or adoption.
• A wide range of deve