Regional Director, Food and Nutrition Services

Overview

Responsible for planning, budgeting, directing and supervising Nutritional Services and personnel, including managing new programs within the department for Seton Medical Center and Seton Coastside. Maintains each department within established hospital and regulatory agency laws, The Joint Commission, CMS/OBRA and California Department of Public Health and the Food Safety Code. Ensures service operation, personnel management, resource allocation, and control in order to support and enhance patient care and satisfaction. Responsible for the services provided within each hospital by Nutritional Services including Food Production and Dietitians. Direct supervision of Clinical Dietitians and Diet Clerks at Seton and Seton Coastside.

 

Responsibilities

POSITION SPECIFIC DUTIES (other duties may be assigned)Oversees the complete scope of operations (i.e., administrative and operational activities) for all Nutritional Services across the market continuum, including Inpatient, Outpatient, SNF, Gero-psych and sub-acute settings.Develops, implements, and evaluates an ongoing service program that ensures quality patient programs consistent with the hospital’s mission. Is responsible for the department’s operational excellence; ensures department delivers quality services in accordance with applicable policies, procedures, and professional standards.Manages all activities so that quality services are provided in an efficient and effective manner.Services provided meet all applicable regulatory requirements.Maintains an effective quality improvement program as evidenced by reports.Quality improvement program meets The Joint Commission, CMS, CDPH and other regulatory agency requirement standards, as evidenced by review.Maintains departmental productivity measurements; reports status monthly.Directs department activities in a manner consistent with organization wide programs and procedures.Establishes department policies and procedures that reflect the organization’s standards.

Plans, organizes, and directs department activities. Develops goals and objectives, and establishes and implements policies and procedures for department operation.Reviews department performance, effects changes as needed to improve services provided and assures compliance with regulatory requirements on a monthly and annual basis.Keeps administration informed of department activities, needs, and problems, and new regulations, as well as other administrative matters through meetings with vice president.Establishes charging and billing system with Finance; reviewed annually.Monitors compliance with regulatory, accrediting, and hospital policy for patient services, personnel management, and environmental safety.Keeps thorough and updated information on patient profile sheets. Instructs outpatient, teaches classes and conducts in-services, as required. Provides diet consultations as ordered by physicians.Directs and oversees all implementation and management of operations to ensure division standards.• Policies and procedures• Clinical standards• Physician practice(s)• Financial results• Quality and safety; oversees a PI program that consistently monitors and evaluates critical aspects of care.Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.Serves as a resource to the Leadership team within and across service lines.Fosters a service that is consistent with the patient care beliefs and shared management philosophy of the hospitals.Actively participates in service, departmental, and hospital wide committees as assigned, providing on going communication to those represented.Participates in departmental project management, assuming a leadership role as warranted, in order to equitably assume these responsibilities with peer directors.Interprets/represents the practice and role of the hospital to allied healthcare professionals and physicians effectively.Coaches immediate subordinates, providing feedback and a constructive critique of work, facilitates the development of their problem solving and decision-making skills, and documents their job performance annually.Follows progressive disciplinary action process or oversees subordinates in doing so, in order to maintain productivity and performance standards.Is responsible for the fiscal management of department; ensures proper utilization of the organization’s financial resources.Responsible for the development of departmental budgets within designated deadlines according to all budgetary policies and procedures.Effectively utilizes resources within established budget; notifies vice president of all variances anticipated or incurred to maintain department services.Recommends ways to reduce expenditures/enhance revenues without compromising quality of services in areas of responsibility.Monitors budget expenditures as reflected in accurate, objective varianc