FairosRx Account Management Associate

The OccuNet Company is an innovative company striving to reduce the cost of healthcare. We are a passionate group of people that care about affordable access to healthcare without sacrificing experience. We strive to make healthcare more intelligent, streamlined, and cost-effective. We offer industry-leading capabilities on negotiations-driven levers to contain rising healthcare costs while taking an experience-centric approach improving the health and well-being of those we serve. We pride ourselves on our tight knit culture based on the ‘outward mindset’ philosophy, emphasizing empathy, mutual respect, and seeing each other as “whole people.” We have an ambitious vision and are growing quickly. We are seeking team members who are excited about our growth, seeking to thrive in a fast-paced environment, and enthusiastic about developing their skills and career alongside us. 

Job Title:  FairosRx Account Associate (Account Management)

Job Summary:  As the FairosRx Account Associate (Account Management), you will contribute to the exceptional FairosRx pharmacy benefit management team by delivering superior client services.

What it’s Like to Work Here:  At OccuNet, you matter like we matter!  Our team members share a positive attitude, an outward mindset, problem-solving abilities, and patience, enabling them to provide excellent customer service even during challenging situations. Our culture, plus continuous opportunities for growth, has resulted in an industry-low turnover rate. Don’t miss out on this rare opening with us!

A Day in the Life: The FairosRx Account Associate (Account Management) position assists our Account Managers with implementation of new plans and ongoing management of accounts.  You will also be responsible for coordinating account reporting, daily plan management activities, account set-up, and responding to client requests as needed via phone call and email. 

Duties & Responsibilities:

• Assist Account Managers with plan implementation and ongoing management of accounts.
• Serve as the liaison between internal teams to address client inquiries and concerns while proactively seeking solutions to better our processes.
• Work cross-functionally with internal OccuNet teams to identify and establish processes that enhance provider and patient relationships.
• Assist with other duties and special projects as assigned.
• Uphold compliance standards relating to HIPAA and Department of Labor guidelines when corresponding with providers and maintaining documentation.
• Maintain confidentiality of sensitive information.

Required Skills and Abilities:

• Excellent communication and interpersonal skills, written and verbal, with the ability to adapt appropriately for different audiences.
• Able to multi-task effectively and transition between tasks frequently and maintain focus when presented with interruptions.
• Proactive problem-solving skills.
• Proficient computer skills, including Microsoft Office Suite.
• Experience in clinical pharmacy industry preferred.
• Team-first mindset with a high level of motivation and drive.
• Persistent with a drive to see tasks through when objectives are not met on the first try.
• Passionate and proactive about contributing to organizational missions focused on improving member experiences.
• Ability to remain calm and work efficiently in a fast-paced environment.
• High school diploma or equivalent.
• Prolonged periods sitting or standing at a desk and working on a computer.
• Full-time, Monday to Friday 8 am – 5 pm CST.
• On-site, in-person working location in Amarillo, TX.

Ready to apply? If this job sounds like a fit for you, then click on the ‘apply’ button below. Good luck!

 Culture and Opportunities

• We pride ourselves on our outward mindset – supporting each other and putting the team and the clients we serve first
• High-growth environment with clear opportunities for career growth
• Welcoming atmosphere and culture

 Benefits

• 401(k) with matching
• Dental insurance
• Health insurance
• Vision insurance
• Health savings account
• Paid time off