Operations & Development Associate at North Carolina Hillel

<p><strong>Role Overview</strong></p> <p>This role is responsible for a wide range of operational and logistical functions within North Carolina Hillel.&nbsp; The position will serve as the first point of contact for the organization, greeting visitors, answering phone calls, and responding to general inquiries.&nbsp; They will serve as the point person for the NC Hillel facilities, handle supply requisitions, and manage our student, alumni, and donor databases. This position will report to the Managing Director.</p> <p><strong>What You'll Do</strong></p> <p><em>Organizational Operations: 35%</em></p> <ul> <li>Serve as the first point of contact for the organization. This includes answering email inquiries, answering phone calls, distributing voicemails to appropriate staff members, and greeting visitors to our spaces.</li> <li>Maintain calendars and scheduling for organization-wide and staff-wide events; implement holiday calendars.</li> <li>Oversee bulk ordering and division of shared supplies for the organization, including (but not limited to) office supplies, paper goods, cleaning supplies, and snacks/drinks. Maintain inventory and restock schedule.</li> <li>Responsible for ordering, inventory, and restocking of swag and promotional items.</li> </ul> <p><em>Facilities Management: 25%</em></p> <ul> <li>Responsible for general building upkeep of NC Hillel facilities, coordinating with the local campus staff. Ensure spaces are well maintained and in working order.</li> <li>Oversee facilities repair work and routine maintenance; manage vendors of cleaning services, grounds care, inspections, fire sprinklers/suppression system, HVAC, water, and assorted seasonal upkeep.</li> <li>Facilitate requests for outside groups to rent our facilities during non-programmatic time, including renting parking spots. Execute contracts, ensure appropriate staffing for rentals, and hire additional cleaning before and after events.</li> </ul> <p><em>Development &amp; Data Systems: 30%</em></p> <ul> <li>Manage donor and alumni database entry and quality control. Ensure efficient, timely transfer or data from various systems to the database.</li> <li>Manage the NC Hillel website and social media accounts.</li> <li>Manage gift acknowledgement letters and other donor relations correspondence.</li> <li>Assist the Development Director and Executive Director with donor communications and marketing.</li> <li>Support analysis of student engagement and donor data for internal and external reporting.</li> </ul> <p><em>Miscellaneous: 10%</em></p> <ul> <li>Provide staffing support at Hillel programs, including Statewide