Sr. Manager, Reskilling

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Job Category

Employee Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Position Overview:

Salesforce is seeking a highly organized and execution-focused Senior Manager of Reskilling to drive the implementation of our enterprise-wide reskilling strategy. Reporting to the Senior Director of Reskilling, this role will be responsible for building and managing the processes, programs, and content that enable our employees to develop critical skills for the future. The Senior Manager will work closely with enablement teams across the company, as well as our wider Talent Growth & Development team, to ensure alignment and the execution of any large scale skilling efforts. They will oversee content curation and lead program management efforts for skilling initiatives, directly contributing to the success of our culture of learning.

Key Responsibilities:

• Program Development & Execution: Build and operationalize reskilling programs that support targeted workforce development needs, ensuring seamless implementation and continuous improvement in partnership with our Enablement and Talent, Growth, and Development teams.
• Process & Infrastructure Development: Establish scalable processes and frameworks for delivering reskilling initiatives efficiently across the organization.
• Alignment & Collaboration: Partner with enablement teams, Talent Management, and other stakeholders to integrate reskilling efforts with broader workforce development initiatives.
• Content Curation & Management: Oversee the identification, organization, and distribution of relevant skilling content, ensuring alignment with business needs and employee learning preferences.
• Delivery of Reskilling Strategy: Lead the execution of reskilling programs, ensuring effective deployment through digital learning platforms, instructor-led training, and other delivery mechanisms.
• Stakeholder Engagement: Act as a liaison between the reskilling function and internal teams, ensuring alignment on priorities and best practices.
• Measurement & Optimization: Monitor program effectiveness using key metrics and make data-driven recommendations for continuous improvement.

Qualifications:

• Experience: 7+ years of experience in Learning & Development, Talent Management, Enablement, or a related field, with a focus on program execution and process development.
• Project & Program Management: Strong track record of managing large-scale learning programs and initiatives with multiple team members.
• Process Orientation: Demonstrated ability to build and optimize learning and enablement processes for scalability and efficiency.
• Collaboration: Experience working cross-functionally to align and integrate learning initiatives with broader workforce development strategies.
• Content Curation & Delivery: Familiarity with digital learning platforms, content management, and instructional design principles.
• Data-Driven Approach: Ability to measure impact, analyze insights, and iterate on programs based on feedback and business needs.
• Strong Communication Skills: Ability to clearly convey complex ideas and engage team members at all levels of the organization.

This role is hybrid and goes into the office 3 days per week.

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal