Control Remediation Quality Assurance Review & Challenge Coordination Lead (US)

Work Location:

Mount Laurel, New Jersey, United States of America

Hours:

40

Pay Details:

$200,000 - $280,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. 

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:

Enterprise Enabling Functions

Job Description:

The Control Remediation Quality Assurance Review & Challenge Coordination Lead establishes and maintains a strong support team with appropriate skill sets and subject matter expertise to assist each MRA owner through the end to end MRA lifecycle. This role is an integral part of the Review & Challenge tollgate panels at both the workstream and full MRA concern level, ensuring effective remediation, leading to successful Internal Audit validation. This role engages with stakeholders to provide ongoing support as well as receive feedback on R&C coordinator team efforts.

Depth & Scope:

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Leads the buildout and execution of the Review and Challenge team in coordination with the Head of CRQA Review, Challenge, Methodology & Testing
• Leads a team of domain experts to partner with the 1st and 2nd line to design, and implement the remediation actions that address the MRA concerns
• Works closely with MRA owners to provide end to end support for remediation; including feedback on control remediation opportunities (such as control automation)
• Liaises with 1st, 2nd line and 3rd line to get alignment on remediation actions
• Participates in the Review and Challenge tollgate panels
• Engages with key stakeholders to provide ongoing support and feedback of team efforts
• Leads a team of domain experts to partner with the 1st and 2nd line to design, and implement the remediation actions that address the MRA concerns
• May participate in the Review and Challenge tollgate panels with discretion from Head CRQA Review, Challenge, Methodology & Testing

Education & Experience:

• Bachelors degree required; Graduate degree is preferable
• 10+ years related experience required; preferably with significant third line experience
• Strong executive management experience leading Regulatory Administration activities, and teams
• Experience establishing and implementing effective Regulatory policies, strategies and plans that effectively support the financial environment
• Highly organized, with demonstrated ability to develop, analyze, improve and apply complex policies, processes and procedures
• Solid understanding of Regulatory environment and its role in the business
• Effective negotiation and influencing skills
• Advanced communication and presentation skills
• Advanced knowledge of Word and Excel
• Proven leadership abilities
• Ability to interact effectively with all levels of staff and Customers
• Excellent Customer orientation, interpersonal and organizational skills

Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues. 

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize yo