Sr. Customer Support Engineer - Agra

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Customer Support Engineer – Agra based in India.

In this role, you will be at the forefront of supporting critical diagnostic equipment that directly impacts patient care and clinical decision-making. You will provide hands-on technical support for advanced in-vitro diagnostic instruments used in hospitals and laboratories. The position involves installation, preventive maintenance, troubleshooting, and ensuring uninterrupted system performance across your assigned territory. You will play a key role in minimizing downtime and ensuring high system reliability in environments where precision and speed are essential. Working closely with healthcare customers and internal technical teams, you will resolve complex issues and deliver timely on-site interventions. This role combines technical expertise, field service responsibility, and strong customer engagement in a fast-paced healthcare technology environment.