Senior Manager, Consulting Services - ERP

Who We Are:

We’re a high-growth software company with a big mission: empowering K-12 district teams to do more with less. 

At LINQ, we get K12. That’s why we help districts transform K-12 school operations with best-in-class, cloud-based software solutions built to help districts return more resources to classrooms. Integrating finance, HR, nutrition management, and payments into a single, secure platform, LINQ reduces administrative burden. LINQ is trusted by 30% of school districts across the U.S. to help them operate more efficiently and serve over 1 billion meals to 17 million students annually, process payroll for 364,000 educators, administrators, and staff, and engage with millions of families through the free LINQ Connect app.    

Our team? They’re talented, committed, and fiercely loyal problem-solvers. At LINQ, you’ll find challenging and meaningful work, a team that respects and uplifts one another, and a commitment to constant improvement. Our customers love us because we’re attentive, patient, communicative, and solutions focused. They know they can count on us to not only anticipate their needs but to deliver the right answer every time. 

  LINQ’s Values:  • Act with Integrity & Build Trust: Trust is the foundation of our company. We operate with the highest standards of integrity, both internally and externally. We believe in transparency, honesty, and accountability. Building a culture where trust is earned and maintained.  • Deliver Excellence: We consistently exceed our clients’ expectations. In every interaction, we strive to anticipate needs, provide swift solutions, and go the extra mile to relentlessly impress our customers. We communicate clearly, consistently, and in a timely way to cultivate lasting relationships.  • Embrace Challenges: We embrace a growth mindset. Challenges offer opportunities to learn, grow, and improve. Continuous learning keeps us relevant and effective to ensure our solutions remain on the leading edge of innovation.  • Collaborate & Act as One Team: Diverse skills, ideas, and perspectives are our strength. Through open communication, shared goals, and a spirit of unity and mutual respect, we collaborate to achieve excellence, drive innovation, and propel our company forward as a cohesive force. 

About the Team:

LINQ’s Customer Experience department is the heart and soul of our commitment to supporting k12 schools and districts. We’re not just here to answer questions, we’re here to build trust, solve problems, and ensure every customer feels empowered to succeed with our solutions. From onboarding, and training, to troubleshooting and beyond were the guides to help administrators and educators navigate their daily challenges.  

About The Role: 

Picture this: You're stepping into a leadership role where your strategic thinking transforms how an entire team delivers complex ERP solutions—solutions that school districts across the country rely on to operate effectively. As the Senior Manager of ERP Consulting, your canvas isn’t just implementation; it’s people, processes, and impactful relationships. This is not a typical "behind-the-scenes" manager role—you’re the connective tissue, the bridge-builder, the proactive strategist who thrives on direct client interactions and detailed, collaborative discussions with our Development and Technical Services teams. 

We’re searching for someone who genuinely enjoys complexity—someone who feels energized by unraveling thorny financial puzzles, deeply analyzing intricate data flows, and crafting solutions that genuinely make life easier for your clients and team alike. You don't need to be a CPA, but you do need the intellectual agility and confidence to dive headfirst into the details without feeling overwhelmed. 

Your role is non-billable, but highly visible. You’ll spend your days closely collaborating with our Director of Technical Services, pinpointing opportunities to improve data migrations, streamline service design, and elevate the skills of your consultants. Success in this role means your strategic leadership directly enhances client outcomes, refines how our teams operate, and ultimately shapes how school districts experience LINQ’s ERP software. 

Primary Objectives: 

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