Job Description Summary

Job Description

We are the makers of possible 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Position Summary 

The newly formed Global Sales Operations & Effectiveness organization is leading the transformation of sales capabilities, positioning BD to become the strongest commercial organization in MedTech. 

The Associate Director, Commercial Systems reports to the Senior Director, Global Commercial Technology and is accountable for the strategy, governance, and lifecycle management of BD’s global portfolio of commercial sales technologies outside of core CRM and Revenue platforms. 

This role brings intentional ownership and rigor to a highly complex and fragmented commercial technology landscape spanning Regions, Business Units, and functional needs. The Director will partner closely with the Director, Global CRM Technology and the Director, Global Commercial Revenue Technology to drive a cohesive commercial application rationalization strategy, ensuring clarity on platform boundaries, ownership, and future-state direction. 

The Associate Director, Commercial Systems serves as the enterprise champion for new commercial sales technology, acting as the first line of evaluation when Business Units or Regions seek to introduce new tools (including AI-enabled solutions). The Associate Director is responsible for determining which capabilities should be standardized globally, which should remain regional or Business Unit specific, and which should be deprecated or consolidated to reduce redundancy, cost, and complexity. 

This position also functions as the incubation engine for commercial innovation—piloting, validating, and scaling new capabilities that measurably improve productivity, insight, and execution—while maintaining alignment with enterprise architecture, security, data, and procurement standards. 

Key Responsibilities 

Commercial Systems Strategy & Ownership 

• Own the global strategy and roadmap for non-core commercial technologies, aligned to enterprise architecture, commercial priorities, and long-term platform direction. 

• Define and maintain clear boundaries between core platforms (Salesforce, CPQ, CLM) and the ancillary commercial technology ecosystem. <