Product Manager - Commercial Lines (Hybrid)

At Selective, we don't just insure uniquely, we employ uniqueness. 

Our Business  

Selective is a midsized U.S. domestic property and casualty insurance company with a history of strong, consistent financial performance for nearly 100 years. Selective's unique position as both a leading insurance group and an employer of choice is recognized in a wide variety of awards and honors, including listing in Forbes Best Midsize Employers in 2024 and certification as a Great Place to Work® in 2024 for the fifth consecutive year. 

Working at Selective 

At Selective, we don't just insure uniquely – we employ uniqueness. Employees are empowered and encouraged to Be Uniquely You by being their true, unique selves and contributing their diverse talents, experiences, and perspectives to our shared success. Together, we are a high-performing team working to serve our customers responsibly by helping to mitigate loss, keep them safe, and restore their lives and businesses after an insured loss occurs.  

Selective Insurance offers a total rewards package that includes a competitive base salary, incentive plan eligibility at all levels, and a wide array of benefits designed to help you and your family stay healthy, achieve your financial goals, and balance the demands of your work and personal life. These benefits include comprehensive health care plans, retirement savings plan with company match, discounted Employee Stock Purchase Program, tuition assistance reimbursement and programs, and paid time off plans. Additional details about our total rewards package will be provided during the recruiting process. 

We are seeking a dynamic and strategic professional to join our team as a Product Manager in Commercial Lines. In this role, you will enhance our underwriting processes and user experience through data-driven and GenAI solutions, leveraging third-party data. You will provide innovative solutions for informed and guided decisions across all market sizes, manage product delivery and champion change management. Key responsibilities include developing new product ideas, overseeing product documentation, maintaining product roadmaps, and managing a team of Product Owners.  You will also build strong partnerships between IT and business teams and maintain a competitive advantage through user feedback and market analysis. This role requires a proactive individual with strong analytical skills, a deep understanding of underwriting processes, and the ability to collaborate effectively with cross-functional teams. If you are passionate about leading a team that leverages data to drive informed decisions and enhance underwriting efficiency, we encourage you to apply.

1. Identifies and develops new product ideas, defines product requirements and expected outcomes and oversees product documentation. Prioritizes the development of business capabilities, defines minimum viable products (MVP), and accountable for building and maintaining product roadmaps.
2. Manages and monitors activities and results of the Product Owner team to ensure accurate, quality work.  Supervises and coaches direct reports including overseeing performance reviews, hiring & training, salary reviews, development planning and day to day guidance.
3. Oversees end-to-end delivery of products, from deployment to adoption.  Manages implementation plan and monitors progress of the team.
4. Champions change management, ensuring that training and communication plans are in place.  Gathers and analyzes data on training effectiveness and updates as needed.
5. Builds cohesive partnership between Information Technology and business segment teams, identifying and solving communication gaps, driving process improvement, communicating transparently and representing product team challenges.
6. Oversees integration of customer feedback and customer input and manages feedback loop on product features, user experience and enhancements.
7. Develops and maintains effective partnerships with business segment leaders, building credibility and leveraging expertise to create alignment with the business strategy and vision.
8. Gathers and analyzes information on competitive intelligence, industry trends and consumer needs.  Creates and implements strategy to maintain competitive advantage.  
9. Empowered to take decisive action on behalf of the team within pre-established guidelines; ensures team members are empowered to make decisions within their guidelines. 
10. Partner with business and process owners to track product outcomes and validate benefits realization; institute data-driven decision making to measure success or failure.

Requirements and Qualifications:

• Highly proficient written and verbal communication skills.
• Possesses strong knowledge and practical application of Agile methodologi