Student Assistant - Freight Customer Service Team

Are you someone who thrives in a fast-paced environment and enjoys being the one who makes sure everything runs smoothly? Do you want to be part of the vital infrastructure connecting Norway and Europe? If yes, then you might be the perfect match for our Freight Customer Service team.

We’re currently looking for two Student Assistants to join us part-time at the freight office for the Oslo–Copenhagen route, based in Copenhagen. You’ll be supporting weekend shifts once or twice a month, with occasional weekday shifts when needed - approximately 16–48 hours per month, with more hours during summer and winter holidays. Expect increased activity during Q3 and Q4 2025.

Step into the movement – and be part of something bigger.

About the role  

This isn’t just another student job. You'll be at the center of operations, helping goods and freight vehicles move smoothly between Denmark and Norway. You’ll gain hands-on experience in international logistics and maritime freight – an excellent starting point if you’re curious about transport, operations, or customs handling.

What will you do?

• Be the connection point between drivers, customers, customs officials, terminals and vessel crews, ensuring everything runs on time.
• Handle the check-in process for freight drivers boarding ferries – your support keeps the flow moving.
• Assist at the terminal by directing passenger vehicles on board when needed.
• Help manage key customs clearance documentation in line with international regulations.
• Update bookings and maintain accurate records for a smooth operation.
  

About you 

We think the strongest teams are built on diversity and inclusivity. Contrasting opinions, varied skills and strong characters bring out the best in us all. We're looking for individuals who bring contrasting opinions, varied skills, and strong character traits.

• Exceptional communication skills with the ability to collaborate effectively.
• Detail-oriented with a knack for problem-solving.
• Proactive and eager to take on new challenges. 

The ideal person for this position will have:

• Current enrollment in a higher education program related to Logistics, Maritime Studies, or Business Administration.
• Strong organizational skills and a methodical approach to work.
• A genuine interest in the maritime industry and customer service excellence.
• Mandatory fluency in Danish and English. 

Working at DFDS  

Join the movement and grow with us.  

At DFDS, your growth is our priority. We encourage our team members to expand their horizons, offering opportunities to evolve professionally and personally within a supportive and dynamic environment.

• Opportunity to work in a vital sector with real-world impact.
• Exposure to diverse roles and departments within the maritime industry.
• A supportive team that values initiative and development.

Are we a match? Then what are you waiting for? Apply Now.   

If you think your personality, skills, experience, and desire match this role, we’d love to hear from you. Please send us your CV as soon as possible, as we’re keen to meet potential candidates on an ongoing basis.   

Is there something you need to know, we haven’t covered here, please do not hesitate to reach out to Antonii Matsyshyn at anmat@dfds.com

We look forward to hearing from you.