Branch Manager - Springfield/Joplin Branches

Be part of a growing, successful company in an exciting and challenging field. Border States is 100% employee-owned, which means you’re empowered to make decisions, find solutions and receive rewards for your hard work.
 
This position will be located in: Springfield , MO or Joplin, MO; This position will cover both Joplin and Springfield 

 

Job Summary

Provides leadership to the branch staff so successful levels of sales, profitability, and inventories are attained. Leads, advises, and actively participates in the market planning, strategizing, implementation and management relating to sales planning, customer segmentation, customer satisfaction, marketing and promoting current and proposed products and services for specific product lines.  Develops and implements annual sales plans and establishes long-term goals and direction with the sales staff in the specific markets. Prepares and implements short-term objectives and action plans to support branch/company strategies, sales forecasting, proposal coordination, key customer strategy planning, presentations, financial projections, cross market strategies, and other measurement tools.  Coordinates the development of new supply chain solutions, systems, technology, methods, ideas and procedures to improve sales, profits, efficiencies, automation, service and quality within a specific market.  
 

Responsibilities

Essential Functions

• Leads, advises, and actively participates in the market planning, strategizing, implementation and management relating to sales planning, customer segmentation, customer satisfaction, marketing and promoting current and proposed products and services for specific product lines. 
• Leads and supports Total Customer Cost Management (TCCM) initiatives.
• Develops and implements annual sales plans and establishes long-term goals and direction with the sales staff in the specific markets.
• Develops branch plans to enhance sales and profitability.
• Prepares and implements objectives and plans to support branch/company strategies, sales forecasting, proposal coordination, key customer strategy planning, presentations, financial projections, cross market strategies, and other measurement tools.
• Provides direction for sales staff to meet and exceed sales and profit goals for existing and new accounts, products, and markets.
• Coordinates the development of new supply chain solutions, systems, technology, methods, ideas and procedures to improve sales, profits, efficiencies, automation, service and quality within a specific market. 
• Coordinates and participates with the marketing team in planning and strategizing for product availability, promotion, cost, and pricing to enhance inventory sales and turns. 
• Provides feedback from the field on customer satisfaction regarding pricing, products, promotions, service, customer needs and competition. 
• Provides feedback on the performance of vendor programs/promotions within product lines and market areas and acts as a vendor alignment advisor.
• Makes customer calls and works to establish and maintain a high-level relationship with key customers or prospective accounts.
• Coordinates management contacts, stays abreast of market trends in our trade area and industry, and monitors competitive product and price situations.
• Works closely with sales and/or marketing staff to provide leadership and support for promoting customer directed product, sales, and marketing programs.
• Participates in the coordination, analysis, and decision-making of customer needs, pricing, products, competition and problem resolution.
• Provides leadership for local inventory committee, branch inventory levels/counts and approves all inventory returns.
• Monitors the competitive factors affecting sales, profits, and market penetration and develops plans to counteract those factors and enhance BSE’s potential and prominence in the market.
• Responsible for the Profit and Loss statement for the area(s) managed.
• Provides continuous input to the Regional Management on formulation of branch Fiscal Year budget and monitors adherence to FY budgetary objectives.

Non-essential Functions

• Provides support for branch purchasing, product evaluations, code descriptions, inventory management, pricing development, and other related functions.
• Continuously looks for systems, methods and ideas to improve the processes, functions and performance of all branch areas.
• Responsible for the implementation of customer satisfaction surveys.
• Assists with planning and coordinating of the annual sales incentive programs.
• Coordinates distribution of sales reports to staff and provides continuous feedback regarding their sales performance.
• Assists with establishing sa